Tenon Tours creates personalized trips that connect you to the best of Europe.
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hodnocení za poslední rok
Zobrazení všech 736 recenzí
ST
Steven
Ověřeno Feefo
4 years ago
Co říká Steven o Tenon Tours:
Everything was first rate, just one hiccup
Lodging provide were great but B&B in Bath not really set up for 3 people. Only a small fold out cot and place not prepared for 3 people, thought only 2 coming. Everything else was first rate. All...
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Elizabeth
Tenon Tours
4 years ago
Thank you for your review, Steven. I am sorry to hear about the issues with your B&B in Bath. I didn't see a hotline ticket regarding this, so I have shared your comments with your BYSS Team Member so they are aware. I am happy that everything else was first-rate on your UK trip! Thank you for choosing to travel with Tenon. Please feel free to reach out to travel@tenontours.com if you have any other concerns or feedback.
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JA
James
Ověřeno Feefo
4 years ago
Co říká James o Tenon Tours:
Personalized planning
They were slow to provide us with the final itinerary and needed prompting the week before departure. Numerous requests were required. They did a good job of setting up a personal itinerary of our...
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Elizabeth
Tenon Tours
4 years ago
Hi James, thank you for sharing your feedback with us. I appreciate your notes regarding our response times as well. We apologize that things were slow getting started, however, I'm happy to hear that you were satisfied with your personalized itinerary. I have also confirmed the issues with your transfer, and am so sorry that they were not present upon your arrival. I see that you had been in contact with Emily over this and I hope that she is able to help you sort out any pending reimbursements if she hasn't already.
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RA
Rachelle
Ověřeno Feefo
4 years ago
Co říká Rachelle o Tenon Tours:
Wonderful service!
Tenon Tours was AMAZING and so easy to work with. Our agent, Courtney, was fantastic at suggesting sites to see and an itinerary. We had a problem with a connecting flight getting to Ireland and the...
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Elizabeth
Tenon Tours
4 years ago
Hi Rachelle, thank you for sharing your experience with us! This is wonderful to hear and I am glad that our BYSS TEAM was able to help sort your missed connection! have shared your comments with Courtney as she will be pleased to see this as well. :) I hope that we'll have the chance to work with you again on a future trip.
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SA
Sarah
Ověřeno Feefo
Venice FL
4 years ago
Co říká Sarah o Tenon Tours:
Wonderful Accommodations walking distance for exploring
They booked the best hotels for us in the places we planned to visit in Ireland. Each hotel was closed to walking distance for exploring. Also breakfast free for us in all the hotels.
They book...
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Elizabeth
Tenon Tours
4 years ago
Thank you for your service feedback, Sarah! We're so happy that you enjoyed your accommodations in Ireland and your premier customer service. That is exactly what we want every guest to experience! I hope that we'll have the opportunity to plan another trip for you in the future.
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BR
Bryon
Ověřeno Feefo
Dayton
4 years ago
Co říká Bryon o Tenon Tours:
Phenomenal Service
The customer support was phenomenal. This was our first trip of this type and Natasha Pereira was alway available to answer our questions and give advice. The information we received pre-trip was...
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Elizabeth
Tenon Tours
4 years ago
Hi Bryon, this is wonderful to hear! I'll be sure to pass this along to Natasha as I'm sure she will appreciate your comments. :) Thank you for choosing to travel with Tenon Tours and I hope that we look forward to working on a future trip with you.
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Brian
Ověřeno Feefo
Oregon
4 years ago
Co říká Brian o Tenon Tours:
This company stays responsive right through your entire journey.
It was slow getting our package together but the golbal covid and hiring dilemmas make it understandable. Once we were "on the tour" most everything went well and wen we had problems, they jumped...
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Elizabeth
Tenon Tours
4 years ago
Hi Brian, thank you for sharing your feedback with us, and appreciate your notes on our response times. While we do apologize that we were slow getting started, we are happy that your tour went well. I will be sure to share your comments with Stephanie and Natasha and hope that we'll get to work with you again in the future!
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JE
Jennifer
Ověřeno Feefo
4 years ago
Co říká Jennifer o Tenon Tours:
They listened to the dreams of my in laws of visiting Ireland and made those dreams into a comprehensive itinerary that checked all the boxes!
Elizabeth
Tenon Tours
4 years ago
Thank you for such a wonderful review, Jennifer! I'm so happy that your Ireland trip checked all the boxes for you and your in-laws. :) I'll be sure to pass along your comments to Janet and Courtney as well. We hope that we'll have the opportunity to work with you again in the future!
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Důvěryhodný zákazník
Ověřeno Feefo
4 years ago
Finally got to take our trip after 3 years of waiting.
Because of Covid, this trip was moved multiple times over 3 years. The staff accommodated this and when we finally took the trip it went off without any major issues (there is always something but...
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Elizabeth
Tenon Tours
4 years ago
Thank you for sharing your experience! I'm so happy you were finally able to take and enjoy your long-awaited trip with us. Thank you for being a loyal traveler during these times, and we hope that we'll have the opportunity to plan another trip for you in the future!
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Důvěryhodný zákazník
Ověřeno Feefo
4 years ago
Ireland/Scotland Trip
Our Ireland/Scotland trip had to be rescheduled 3 years in a row, because of Covid. By having to reschedule so many times certainly created more work for Tenon to pull everything together for our...
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ST
Steven
Ověřeno Feefo
Media, PA
4 years ago
Co říká Steven o Tenon Tours:
Just a great time traveling around Ireland. Bus driver and tours were great
Driver and tours were great, restaurants great, would have liked time/tour of Belfast in addition to Titanic Experience
Elizabeth
Tenon Tours
4 years ago
Thank you for sharing your review, Steven! We're happy to hear that you had a great time traveling around Ireland. Thank you for choosing to travel with us and we hope we'll have the opportunity to plan another trip for you in the future.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
