Tenon Tours creates personalized trips that connect you to the best of Europe.
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hodnocení za poslední rok
Zobrazení všech 736 recenzí
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Robert
Ověřeno Feefo
Smithfield, VA
2 years ago
Co říká Robert o Tenon Tours:
You Can't Go Wrong With Tenon Tours!
Tenon Tours did an excellent job helping us to craft our custom-built tour of Ireland. Everything from the pre-itinerary discussions through the By Your Side Service was simply outstanding. Their...
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Emily
Tenon Tours
2 years ago
Hi Bob,
Thank you for sharing this wonderful feedback! We're thrilled to hear that you had an amazing time in Ireland and the trip was a success from the initial planning stages to our By-Your-Side Service along the way. It's fantastic that our travel app made your experience even smoother. We can't wait to travel with you again soon. Thank you for choosing Tenon Tours!
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Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
2 years ago
First Trip to Germany
The service from Tenon Tour's was Great. All of the Hotels and Private Tours were incredible. I would strongly recomend Tenon Tour's.
Emily
Tenon Tours
2 years ago
Thank you for five stars! We are happy to hear that you enjoyed all of the tours and hotels, and that you felt our service was top-notch. We hope to travel with you again soon!
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Důvěryhodný zákazník
Ověřeno Feefo
2 years ago
Good service
Tenon service people work very hard to give you exactly what you ask for. They personalized my tour and were ready to hand when I had questions or a problem.
Emily
Tenon Tours
2 years ago
Thank you for five stars! We're happy to hear you enjoyed your tour and found it customized to your exact preferences. We hope we get to travel with you again soon. Thank you for choosing Tenon Tours!
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Janis
Ověřeno Feefo
Lexington
2 years ago
Co říká Janis o Tenon Tours:
Great experience with Tenon
Well organized, friendly, knowledgeable and helpful. The app was great. Janet and Natasha were wonderful. Would definitely use and again and recommend for others.
Emily
Tenon Tours
2 years ago
We're thrilled to hear that you had a great time and found our team experienced. It's wonderful to know that Janet and Natasha provided excellent service and that you enjoyed using our app. We truly appreciate your recommendation and look forward to welcoming you back for another amazing adventure in the future!
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Nicholas
Ověřeno Feefo
Lancaster
2 years ago
Co říká Nicholas o Tenon Tours:
Great trip in spite of a bad Rep.
We were very pleased with the experience and the trip we had overall. There were a few bumps along the way. Initially we worked with an excellent consultant. Unfortunately she left the company mid...
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Emily
Tenon Tours
2 years ago
Hi Nicholas,
Thank you for sharing your feedback with us. We're delighted to hear that you had an overall positive experience with your trip, but apologize for the inconveniences caused by the transition between travel specialists. Feedback like this will help us ensure smoother experiences for our travelers in the future. We hope we have the opportunity to welcome you back on another trip.Thank you for choosing Tenon Tours.
NI
Nicholas
2 years ago
I would definitely choose Tenon Tours in the future. We know that things happen. Would have welcomed the help of a Sr. Rep to get involved as Natasha was dealing with illness.
Emily
Tenon Tours
2 years ago
Thank you! Your suggestions have been shared with our team, and we're committed to improving future experiences. We appreciate you sharing this feedback.
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Nikita
Ověřeno Feefo
Myrtle Beach, SC
2 years ago
Co říká Nikita o Tenon Tours:
Perfection
It was nothing short of amazing. I would say absolute perfection. Everyone worked together to get us to the right place. From the drivers to the tour guides everyone was so welcoming and friendly....
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Emily
Tenon Tours
2 years ago
We're thrilled to hear that your trip exceeded expectations and that our team, from drivers to tour guides, contributed to making it wonderful. It's great to hear that Stephanie and the team helped ensure you could fully enjoy the experience without any worries. That's our main goal, and it's wonderful to know we succeeded! We hope to welcome you back for another trip in the future. Thank you for choosing Tenon Tours.
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Susan
Ověřeno Feefo
Ashland va
2 years ago
Co říká Susan o Tenon Tours:
Tenon tours rocked
From the beginning to the end all was perfect !
A curated tour just for the four of us.
From hotels to drivers we couldn’t have been more pleased and hope to use again.
Emily
Tenon Tours
2 years ago
Hi Susan,
This is wonderful to hear! We're thrilled you enjoyed your trip from beginning to end, especially the hotels and the drivers. We can't wait to travel with you again soon. Thank you for choosing Tenon Tours!
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Důvěryhodný zákazník
Ověřeno Feefo
2 years ago
They did a great job in a short amount of time!
Emily
Tenon Tours
2 years ago
This is great to hear—we're so glad you enjoyed your trip. Thank you for choosing Tenon Tours!
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Stephen
Ověřeno Feefo
crossville, Tn.
2 years ago
Co říká Stephen o Tenon Tours:
bucket list trip for 75th birthday
Trip was perfect and met all of our wishes and expecations. Customer service was first class. Have recommended to other people already and will continue to do so in the future. will definitely work...
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Emily
Tenon Tours
2 years ago
We're thrilled to hear that your trip with us was perfect and exceeded your expectations. Providing exceptional customer service is our top priority, and we're delighted to hear that we met that goal. We look forward to the opportunity to travel with you again and create more unforgettable experiences together. Thank you for choosing Tenon Tours!
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Kirk
Ověřeno Feefo
Newport Beach
2 years ago
Co říká Kirk o Tenon Tours:
Incredible Tour to Portugal and Spain, paperwork mistakes caused issues
Tenon Tours did a great job of setting up incredible drivers / hotels / guides for every portion of our vacation to Portugal & Spain for 19 days. All of these were top shelf. The issue I had with...
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Emily
Tenon Tours
2 years ago
Hi Kirk,
Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your tour of Portugal and Spain overall (especially the drivers, hotels and guides!). However, we apologize for the discrepancies in information that arose between your itinerary, the app and your drivers and guides.
We are continuously working to improve our processes to ensure seamless travel experiences for our customers. Your comments have been shared internally so we can ensure we do better next time. While we hope that no one has to call the hotline while in-destination, our hope is that it provides a sense of security and peace-of-mind. I understand we were able to resolve the issue quickly for you, but again apologize that you had to call in the first place.
We appreciate you sharing your feedback as it will help us prevent similar issues in the future. We're happy that despite these challenges, you had an incredible trip, and we hope to have the opportunity to welcome you on another adventure soon. If you have any further concerns or feedback, please don't hesitate to reach out to us directly at travel@tenontours.com. Thank you again for choosing Tenon Tours.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.