Dear Mrs Reilly, thank you so much for your kind words and for taking the time to post your review. I am delighted you enjoyed the holiday so much. I always respond to any customer who posts a review of 3 out of 5 or less. In view of your summary of the holiday, I wonder if you kindly could let me know the reason for giving the holiday a rating of only 3 out of 5 (while you gave our service a rating of 5 out of 5). Feel free to call me on 020 7064 4970 if you would like to discuss. Regards
John English, Managing Director