The service is excellent and signing up could not have been easier.
3
Sdílet
NW
nic Williment
Switchcraft Ověřené
6 years ago
Co říká nic Williment o Switchcraft:
Easy to use
2
Sdílet
SB
Sylvia Bradbury
Switchcraft Ověřené
6 years ago
Co říká Sylvia Bradbury o Switchcraft:
yes I would recommend them
2
Sdílet
Důvěryhodný zákazník
Switchcraft Ověřené
6 years ago
Easy and clear presentation
2
Sdílet
SC
Sylvester Coomber
Switchcraft Ověřené
6 years ago
Co říká Sylvester Coomber o Switchcraft:
Dead easy switch, Awaiting events
1
Sdílet
Důvěryhodný zákazník
Switchcraft Ověřené
6 years ago
Switchcraft cares about existing and prospective customers
Outstanding and spot on assistance and ongoing support!!!
2
Sdílet
Důvěryhodný zákazník
Switchcraft Ověřené
6 years ago
EASY TO SWITCH AND CHEAPER GAS AND ELECTRIC
OF COURSE ,SO EASY TO SWITCH
2
Sdílet
Důvěryhodný zákazník
Switchcraft Ověřené
6 years ago
Easy to input the information required and very impressive to see the details of the new deal against the old one.
2
Sdílet
RH
Richard Harris
Switchcraft Ověřené
Painswick
6 years ago
Co říká Richard Harris o Switchcraft:
Not everyone has a mobile telephone number!!!!
I was driven to distraction when I could not confirm details. It transpired I HAD TO PUT IN A MOBILE PHONE NO. and I don't have one. Fortunately my wife came home and I have used hers. My Landline...
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Petar Lekarski
Switchcraft
6 years ago
Hi Richard,
Thanks for using Switchcraft and for taking the time to leave us a review.
I’m sorry about the issue you had signing up. We ask for a mobile number as this is required by the energy suppliers we work with in order to process a switch.
We can add a landline number to your account separately and pass it on to your new supplier. We’ve now been in touch to arrange this.
If there's anything else we can help with, please do get in touch.
Best wishes,
Petar
RH
Richard Harris
6 years ago
Thankyou for your quick response but I really do think other older users like myself will meet my problem! I do think your procedures need to be a teeny weeny bit more user friendly by the simple expedient of being able to use a landline number or a mobile (or both). I was really stuck trying to understand why I could not complete the initial sign-on procedure.
Having said that, I do look forward to not having to review my energy plans each year. I hadn't, in fact, realised that EDF had made a big increase in my monthly payments a couple of months ago!
2
Sdílet
IW
Ian Michael Warin
Switchcraft Ověřené
6 years ago
Co říká Ian Michael Warin o Switchcraft:
Do not give enough detail, particularly with regards to cancelling existing arrangements, such as direct debits
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
