I always feel like I can trust them to deal with any issues I have in a timely manner (especially Donna who goes above and beyond and always keeps me in the loop with whatever is going on..!)
Carly Purchase
Swan Property Management
8 years ago
Many thanks for your positive feedback which has been passed onto the team in particular Donna. Fantastic to hear that you are always communicated with swiftly and effectively.
We have been with this company for the past 20 years. We live abroad and never had any issues at all. Everyone is very professional and they do their job diligently.
Carly Purchase
Swan Property Management
8 years ago
Many thanks for your kind feedback, it has been a pleasure to manage the letting of your property for the last 20 years. As one of our original long standing landlords it is a great reflection on our team here at Swan Property that during this time you have received a professional service that you are happy with. Lovely to hear from you.
Katie was excellent from start to finish, negotiating move in dates etc. Very organised and always on hand to answer any queries
Carly Purchase
Swan Property Management
8 years ago
Many thanks for your feedback which has also been passed on to Katie, it is good to hear that Swan Property provided a high standard of service throughout the duration of your tenancy.
Great friendly service. Sometimes a little slow to respond to queries but think this may be down to difficulties in contacting the landlord. Otherwise a great and efficient service
Carly Purchase
Swan Property Management
8 years ago
Thank you for your positive feedback, its great to hear that you received an efficient service. Some of our Landlords do reside abroad or are out of the country for a period of time and this can occasionally result in a very short time lapse between queries being highlighted and resolved. We always do our upmost to make sure that this does not impact on our tenants in any way.
I think Swan are a brilliant management company, we tell them if we have a problem, and then we don't
have a problem any more. Speaking to other people about there management
companies, we know we...
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Carly Purchase
Swan Property Management
8 years ago
Such a fantastic review, thank you very much. I am glad to hear that any maintenance issues have been rectified quickly and efficiently. We really appreciate you taking the time to write such positive feedback.
Slightly slow with communication but did refund my referencing fees, which was great.
Carly Purchase
Swan Property Management
8 years ago
I am glad to hear that you're referencing fees were refunded following a complicated landlord reference process, this was despite Swan Property Management incurring costs. Many thanks for your feedback.
Swan are always very helpful and keep me in touch with what is happening with my properties.
If there are any problems with a property they notify me quickly and provide suggestions and help with...
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Carly Purchase
Swan Property Management
8 years ago
Thank you for your fantastic recommendations, it is lovely to hear that as a multiple landlord you have experienced effective communications from the team regarding all aspects of the management of your properties. We look forward to continuing to provide you with the highest levels of service. Many thanks again.
Our company uses Swan Property Management to find good quality tenants and also to provide feedback on the market at present and any feedback and repair work they deem necessary in order to get the...
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Carly Purchase
Swan Property Management
8 years ago
As a company that uses Swan Property Management's assistance on a very regular basis, it is great to hear that your experiences of our service is at a consistently agreeable level. Sourcing professional tenants and minimising void periods is as important to us as it is to our Landlords. Our aim is to continue offering high levels of service and thank you for your valuable feedback.
Swan Property Management has been successfully letting and managing Landlords properties for over 20 years. The management team can manage your property throughout the process; from arranging pre-tenancy cleans through to deposit negotiations after the tenancy ends. We also have a dedicated renewals manager who will advise on market trends and rent levels making sure you achieve the best possible return on your investment. So whether you need help letting your property, understanding the latest legislation, finding or managing your property we are here to help.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Swan Property Management has been successfully letting and managing Landlords properties for over 20 years. The management team can manage your property throughout the process; from arranging pre-tenancy cleans through to deposit negotiations after the tenancy ends. We also have a dedicated renewals manager who will advise on market trends and rent levels making sure you achieve the best possible return on your investment. So whether you need help letting your property, understanding the latest legislation, finding or managing your property we are here to help.
