Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Suttons Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/suttons | Feefo

Zobrazení všech 23,133 recenzí

John Bulmer

Ověřeno Feefo

4 years ago

Co říká John Bulmer o Suttons:

OK,ish.

Purchased 20 plants, potted them up but unfortunately so far 5 dead.

Amy

Suttons

4 years ago

Thank you for your review. We are sorry to hear that a couple of the plants you received did not survive, we hope that you are happy with the remaining plants and that the create an impressive display. Kind Regards, Suttons.

Recenze produktu

Datum nákupu: 22/09/2021

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

They are very good

They are very good look great on wall of garage,

Megan

Suttons

4 years ago

Thank you for your 5 star review, we appreciate the time you have taken to provide such positive feedback.

Recenze produktu

Datum nákupu: 16/09/2021

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Plants in good condition arrived quickly and packaged well

Megan

Suttons

4 years ago

Thank you for your 5 star review, we are so pleased to hear you are happy with the service and the product you have received.

Recenze produktu

Datum nákupu: 19/09/2021

CHRIS WEEKES

Ověřeno Feefo

4 years ago

Co říká CHRIS WEEKES o Suttons:

QUALITY OF THE PLANT/SHRUB SHOULD HAVE BEEN BETTER

Amy

Suttons

4 years ago

Thank you for your review. We are sorry to hear that you were disappointed with the quality of the plant received, we endeavour to supply only the finest quality plants to our customers and we apologise that if on this occasion you were underwhelmed with the products received. We hope that once settled your Prunus Cherry will begin to thrive however if you do have concerns it is always best to contact our Customer Service Team direct who can look to resolve any problems for you. Kind Regards, Suttons.

Recenze produktu

Datum nákupu: 20/10/2021

CE Reid

Ověřeno Feefo

4 years ago

Co říká CE Reid o Suttons:

Poor service, poor quality.

Took an age to come and I had to chase it rather than getting updates. When they arrived they were half dead, not sure it will survive.

Amy

Suttons

4 years ago

Thank you for your review. We do apologise that your order took longer than anticipated to be despatched, unfortunately we did have some issues with our stock and we apologise that we did not make you aware of this sooner. We do hope that once settled your Prunus incisa Kojou-no-mai starts to thrive however we will note on your account your disappointment and if you have further concerns please do get in touch with us direct and we can look into this for you. Kind Regards, Suttons.

Recenze produktu

Datum nákupu: 20/10/2021

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Disappointing; not 24 hour delivery

Website promised 24 hour delivery; I got my bulbs a week later. Online customer service was no help, and stopped responding after one email back. Very disappointed; I only chose o order from them for...

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Amy

Suttons

4 years ago

Thank you for your review. Our bulbs are marked as despatched within 24 hours on our website and unfortunately this is not a guaranteed delivery date for your order. We can see that your bulbs were despatched within the relevant time frame and we are then reliant on the couriers to delivery your items in a timely fashion and we do apologise if this did not happen. Kind Regards, Suttons.

Recenze produktu

Datum nákupu: 16/09/2021

James

Ověřeno Feefo

Clydebank

4 years ago

Co říká James o Suttons:

Excellent

Excellen service & products

Megan

Suttons

4 years ago

Thank you so much for your 5 star review, we are so pleased to hear you have received excellent service and are happy with the products you have received.

Recenze produktu

Datum nákupu: 20/10/2021

john hague

Ověřeno Feefo

4 years ago

Co říká john hague o Suttons:

well packed delivery of sensitive material

Megan

Suttons

4 years ago

Thank you for your 5 star review, we are pleased to hear you are happy with your delivery.

Recenze produktu

Megan

Suttons

4 years ago

Thank you for your feedback. We are sorry to hear your concerns regarding one of the Prunus incisa Kojo-No-Mai plants, we are confident that once they have had a good drink of water and recovered from their short time in transit they will perk up. Should you have any further concerns please do not hesitate to contact our customer care team with your order details and we will be more than happy to help.

Datum nákupu: 20/10/2021

Janet Bruce MacIntyre

Ověřeno Feefo

STREET, Somerset

4 years ago

Co říká Janet Bruce MacIntyre o Suttons:

Quality and variety.

I like the quality and variety of Suttons plants, and they are not overpriced. Delivery is good too, I would recommend Suttons.

Megan

Suttons

4 years ago

Thank you so much for your 5 star review, we are pleased to hear you are happy with the product and service you have received.

Recenze produktu

Datum nákupu: 20/10/2021

Neil Croft

Ověřeno Feefo

Yeovil Somerset UK

4 years ago

Co říká Neil Croft o Suttons:

Excellent value for money

Items arrived on time and in very good condition although this has not always been the case but these were exceptionally good.

Megan

Suttons

4 years ago

Thank you for your 5 star review, we are really pleased to hear you are happy with the service and the product you have received.

Recenze produktu

Datum nákupu: 22/09/2021

Neobdržel/a jste pozvánku k recenzi?

Broccoli Sprouting Summer Purple - Seeds

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Suttons

English LavenderVíce recenzí pro tento výrobek (35)Prohlédnout si stránku výrobkuPurchased 20 plants and potted them on, so far 5 dead.

Bee Wallart 2Pcs SetVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuThey are very good looking fine on garage wall

Viola Bunny EarsVíce recenzí pro tento výrobek (14)Prohlédnout si stránku výrobkuHealthy and very pretty little plants

English LavenderVíce recenzí pro tento výrobek (35)Prohlédnout si stránku výrobkuHardy and healthy little plugs

Prunus incisa Kojo-No-MaiVíce recenzí pro tento výrobek (116)Prohlédnout si stránku výrobku

Prunus incisa Kojo-No-MaiVíce recenzí pro tento výrobek (116)Prohlédnout si stránku výrobkuShrubs were dried out and keep loosing leaves, doubt they will survive.

Tulip Triumph MixVíce recenzí pro tento výrobek (21)Prohlédnout si stránku výrobkudont know how good the rest are as need to wait til Spring!

Daffodil Value Mixed BulbsVíce recenzí pro tento výrobek (30)Prohlédnout si stránku výrobkuSeveral bulbs rotten; dont know how good the rest are as need to wait til Spring!

Daffodil Citrus SorbetVíce recenzí pro tento výrobek (39)Prohlédnout si stránku výrobkuSeveral bulbs rotten; dont know how good the rest are as need to wait til Spring!

Peat Free MixVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkunot used yet so dont know

Prunus incisa Kojo-No-MaiVíce recenzí pro tento výrobek (116)Prohlédnout si stránku výrobkuLovely 🌹 lovely 😁 lovely

Perennial Lucky DipVíce recenzí pro tento výrobek (279)Prohlédnout si stránku výrobkuExcellent product, lovely

Prunus incisa Kojo-No-MaiVíce recenzí pro tento výrobek (116)Prohlédnout si stránku výrobkuNot sure about these. They are very small, will have to see how well they develop. One of them did not look too well

Prunus incisa Kojo-No-MaiVíce recenzí pro tento výrobek (116)Prohlédnout si stránku výrobku

English LavenderVíce recenzí pro tento výrobek (35)Prohlédnout si stránku výrobkuLook really good and in great condition

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?