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Recenze společnosti Suttons

Hodnoceno
Vynikající
Služba
4.2
/5
Produkt
3.9
/5

5

4

3

2

1

3,099

821

431

198

382

4,931

hodnocení za poslední rok

Zobrazení všech 20,121 recenzí
CR
Charlie Rattray
3 years ago
Datum nákupu: 24/09/2021
Co říká Charlie Rattray o Suttons:
The service was excellent and the plants were excellent and they were very healthy, thanks,
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Emily
Suttons
3 years ago
Thank you so much for five stars! We are so delighted to hear that your order was safely recieved and the service you have recieved has been excellent. We strive to ensure all plants are dispatched in optimal condition and health to ensure they have the highest success of growing on in your garden. Thank you for taking the time to provide us with your positive comments.
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JM
joseph maddison
TYNE AND WEAR
3 years ago
Datum nákupu: 24/09/2021
Co říká joseph maddison o Suttons:
GOOD PLANTS
GOOD QALITY PLANTS WELL PACKED
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Emily
Suttons
3 years ago
Thank you so much for your five star review and positive feedback. We are so happy to hear that your order arrived safely and you are satisfied with the high level of quality we provide with our plants. Thank you for taking the time to provide us with your feedback.
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JL
judy ludlow
Ipswich
3 years ago
Datum nákupu: 13/10/2021
Co říká judy ludlow o Suttons:
Disappointing.
The plants arrived totally outside the planters, soil and plants all over the place. I have replanted them, one container is just ok but for the other one, all flowers are gone, plants look sad -...

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Emily
Suttons
3 years ago
Thank you for your feedback and comments regarding your service. We are sorry to hear your order was poorly affected in transit. Unfortunatley, although our couriers do their best to look after all of our parcels, there is a very small percentage which will get affected by the rigours of transit. We pride ourselves in ensuring our customers are 100% satisfied with their orders and always want to hear from our customers if something like this occurs so we can resolve any issues you may have. Please contact our customer services team directly via email or phone and they will be more than happy to get this issue resolved for you.
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Důvěryhodný zákazník
3 years ago
Datum nákupu: 24/09/2021
Unusual and lovely violas
The plants arrived promptly and were packaged really well. The violas are very cute with their elongated Flopsy bunny ears!
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Emily
Suttons
3 years ago
Thank you so much for your positive feedback and five star review. We are delighted to hear that your order arrived to you safely and you are happy with the goods recieved. We strive to ensure all orders arrive in prime condition and do our best to package items as well as possible. Thank you so much for providing us with your positive comments.
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Důvěryhodný zákazník
3 years ago
Datum nákupu: 05/10/2021
Excellent
Good quality and quick delivery
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Emily
Suttons
3 years ago
Thank you so much for your five star review. We are delighted to hear your order arrived promptly and safely and you are happy with the standard of quality of the plants recieved. Thank you for taking the time to provide us with your feedback. We love to hear from our customers and are so happy to hear you have had an excellent service from us.
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Důvěryhodný zákazník
3 years ago
Datum nákupu: 24/10/2021
Plants diseased
Pansies and Viola had root rot and died within a couple of weeks. Would welcome less use of plastic packaging
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Emily
Suttons
3 years ago
Thank you very much for taking the time to provide us with this feedback, we have ensured to pass these comments onto our nursery for review. We apologise that your experience was not as expected and some plants were not up to our usual standard. We take all feedback very seriously so have made sure our nursery growers and management have been made aware of this. We dispatch thousands of plants each day and rarely hear of issues such as this, but want to ensure this does not happen again which is why we take all feedback very seriously. We always want our customers to be 100% happy with their order and recommend that you contact our customer services team as soon as an issue is identified so they can resolve this for you as soon as possible. In regards to our packaging we are still using black plastic pots at the moment to ensure all remaining stock of these is utilised and not wasted however we do have recycled and compostible pots coming in to replace these, once our existing stock has been used. We appreciate your feedback reagrding this and can assure you that impovements are already on their way regarding our packaging.
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Důvěryhodný zákazník
3 years ago
Datum nákupu: 30/09/2021
Look forward to the lovely perfume once they bloom
Rapid delivery,well packaged. Healthy plants
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Emily
Suttons
3 years ago
Thank you so much for your five star review and positive feedback. We are delighted to hear that your order arrived promptly and in the best condition for you to grow on successfully. We would love to recieve a further followup once they have bloomed so we can see how they have performed in your garden.
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Důvěryhodný zákazník
3 years ago
Datum nákupu: 24/09/2021
Very well handled no loss of items all plants grew and not damaged in transit
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Emily
Suttons
3 years ago
Thank you so much for your four star review. We are delighted to read that your order arrived safely and the plants arrived in excellent condition and have grown on sucessfully. We appreciate you taking the time to provide us with your feedback.
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Důvěryhodný zákazník
3 years ago
Datum nákupu: 22/09/2021
Always a pleasure to purchase from Suttons
Suttons is an excellent company, offering a wide range of plants, bulbs, and especially seeds. Always prompt delivery and plants are well grown. I especially like the bedding ready plants as where I...

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Naomi
Suttons
3 years ago
Thank you for leaving your 5 star review. Your comments regarding our service, products and delivery are appreciated. It is good to know our plants suit the weather conditions in your area and are doing well. Your feedback is welcomed and thank you for taking the time to let us know.
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Důvěryhodný zákazník
3 years ago
Datum nákupu: 13/10/2021
Good but delivery problems plants too long in transit
Plants and ordering good ,however delivery rather poor
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Naomi
Suttons
3 years ago
Thank you for your 5 star review. I am glad to hear you are happy with your order but it may have been in transit for too long. The plants should pick up given the correct care but if this is not the case please do not hesitate to get back in touch.
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O Suttons
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!
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Suttons,, Woodview Road, Paington, Devon, TQ4 7NG, United Kingdom
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O Suttons
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!