Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Suttons Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/suttons | Feefo

Zobrazení všech 20,020 recenzí

Důvěryhodný zákazník

3 years ago

Datum nákupu: 20/10/2021

Order eventually delivered a month after ordering and after a reminder to Suttons that I had not received it. Eventually delivered and plants found to be healthy. Usually happy with Sutton’s, but...

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Amy

Suttons

3 years ago

Thank you for your review. Unfortunately there was a stock issue with Prunus incisa Kojou-no-mai and they were not at the optimal condition for growing on when we originally anticipated. We apologise that you were not made aware of this delay. We are pleased to hear that once arrived you were happy with the plants received however we do appreciate your comments and apologise for the disappointment and inconvenience caused. Kind Regards, Suttons.

Důvěryhodný zákazník

3 years ago

Grateful for acknowledgement.

Recenze produktu

Cilla Slater

3 years ago

Datum nákupu: 13/10/2021

Co říká Cilla Slater o Suttons:

Beautiful plants , all still living

Louise Williams

Suttons

3 years ago

Thank you for your five star review !

Recenze produktu

Důvěryhodný zákazník

3 years ago

Datum nákupu: 24/09/2021

Problem with delivery. Staff very helpful and problem resolved during phone call. All plants received were strong and healthy and well packed.

Amy

Suttons

3 years ago

Thank you for your review. We are sorry to hear that you had a problem with your order however we are pleased to hear our Customer Service Team were helpful and resolved any issues. Kind Regards, Suttons.

Recenze produktu

Důvěryhodný zákazník

3 years ago

Datum nákupu: 14/09/2021

Standards slipped

This year the quality of the as delivered plants has been continually slipping and the last order was by far the worst. This seems partly the inadequate packaging, lack of 'this way up' and possibly...

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Amy

Suttons

3 years ago

Thank you for your review. We are sorry to hear that you have been disappointed with the quality of the recent delivery of plants received. We apologise that you feel that the inadequate packaging and lack of labelling has contributed to this. We appreciate your comments and take your feedback on board. Kind Regards, Suttons.

Recenze produktu

Charlotte Innocent

Waterford, Ireland

3 years ago

Datum nákupu: 17/09/2021

Co říká Charlotte Innocent o Suttons:

I am only giving one star because I had to send the seeds to my mother in law in the UK and ask her to post them on to me in Ireland. I would rather have had them be delivered to my address in...

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Amy

Suttons

3 years ago

Thank you for your review. We are sorry that due to the current climate we are unable to send seeds to Ireland and apologise for any inconvenience this may have caused. Kind Regards, Suttons.

Recenze produktu

Důvěryhodný zákazník

3 years ago

Datum nákupu: 05/09/2021

Well packed & delivered promptly

Well packed & delivered promptly. Look forward to see them flowering next Spring

Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear that you were happy with the packaging and delivery of your order. We are sure you will be happy with the plants flowering in the spring. Kind Regards, Suttons.

Recenze produktu

Důvěryhodný zákazník

3 years ago

Datum nákupu: 09/09/2021

Temptation!

Easy to use site. Items always despatched very quickly and arrive in good condition. Suttons keep me informed of any delays at the nurseries, and on just a couple of occasions have not sent out items...

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Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear that you are happy with the site and the delay notifications given. We are glad to hear that our staff have been helpful. Kind Regards, Suttons.

Recenze produktu

Howard Cooke

3 years ago

Datum nákupu: 19/09/2021

Co říká Howard Cooke o Suttons:

Excellent service

Product arrived quickly and was in good condition ready for planting

Amy

Suttons

3 years ago

Thank you for your great review! We are pleased to hear that you are happy with all aspects of the service received. Kind Regards, Suttons.

Recenze produktu

Stephen Fellows

3 years ago

Datum nákupu: 24/09/2021

Co říká Stephen Fellows o Suttons:

Good value and growing on well

Excellent value 72 perennial plug plants which have kicked on well having been potted up. Unfortunately 3 or 4 dead on arrival hence only 4 stars but generally the plugs were well packaged to cope...

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Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear that you are happy with the value for money on our perennial plug collection. We apologise that some of them were lost on delivery but are pleased that the majority of your plants arrived healthy and packaged well. Kind Regards, Suttons.

Recenze produktu

Robert Brown

Midlands

3 years ago

Datum nákupu: 20/09/2021

Co říká Robert Brown o Suttons:

Fairly good

Although most of their products were good several were below par and some had to be replaced which is annoying and time consuming

Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear that you have been pleased with the majority of the products received. We are sorry to hear some of them have been disappointing and that replacements have had to be arranged. We appreciate your comments and take your feedback on board. Kind Regards, Suttons.

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Suttons

Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!

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0333 043 0700

Suttons,, Woodview Road, Paington, Devon, TQ4 7NG, United Kingdom

Broccoli Sprouting Summer Purple - Seeds

Zobrazit všechna média (7)

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Suttons

Prunus incisa Kojo-No-MaiVíce recenzí pro tento výrobek (112)Prohlédnout si stránku výrobkuDelayed delivery. Reticent about further orders.

Bellis Plants - Bellisima MixedVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuLovely plants and all still living

Stocks - Tall Clove Most Scented MixVíce recenzí pro tento výrobek (22)Prohlédnout si stránku výrobkuPacked safely, still living

Polyanthus Plants - Most ScentedVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuLovely plants , well packaged

Polyanthus Plants - Most ScentedVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuVery good quality plants. Looking forward to the blooms appearingj

Dianthus Vivid Bright LightVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuPlant was OK, a flower or two.

Sedum Plant - Sunsparkler WildfireVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuPlants very damaged during transit and struggling to survive and may not. Did not appear to have been established in the pot before dispatch.

Sedum Sunsparkler Cherry TartVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuPlants very damaged during transit and struggling to survive and may not. Did not appear to have been established in the pot before dispatch.

Alyssum Seeds - Wandering Star MixVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuI can't tell you yet, not yet received them.

Geranium Seeds - Hardy MixVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuI can't tell you yet, not yet received them.

Petunia Seeds - F1 Duo Double MixVíce recenzí pro tento výrobek (15)Prohlédnout si stránku výrobkuI can't tell you yet, not yet received them.

Phlox drummondii Seeds - Blushing BrideVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuI can't tell you yet, not yet received them.

Pepper Chilli Seeds - JalapenoVíce recenzí pro tento výrobek (22)Prohlédnout si stránku výrobkuI can't tell you yet, not yet received them.

Felicia Seeds - Pretty BlueVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuI can't tell you yet, not yet received them.

Petunia Seeds - F1 Reflections MixVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuI can't tell you yet, not yet received them.

Pepper Chilli Seeds - Aji HabaneroVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuI can't tell you yet, not yet received them.

Allium CollectionVíce recenzí pro tento výrobek (88)Prohlédnout si stránku výrobku

Idaho Blue-Eyed Grass Seeds - Moody BluesVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuOnly recently bought the seeds, which are new to me. Looking forward to the results next year.

Viola Plants - F1 Sorbet HoneybeeVíce recenzí pro tento výrobek (10)Prohlédnout si stránku výrobkuThe plug plants are growing away strongly. Can update review when they flower.

Perennial Lucky DipVíce recenzí pro tento výrobek (239)Prohlédnout si stránku výrobkuYet to see the flowers, of course.

Aquilegia Mrs Scott ElliottVíce recenzí pro tento výrobek (50)Prohlédnout si stránku výrobkuThe plug plants have held their own against the variety of weather thrown at them. (And against the snails, which get in everywhere!)

Iris Metallic Mixture 50 BulbsVíce recenzí pro tento výrobek (14)Prohlédnout si stránku výrobkuReally good value, but only just planted so too soon to review. Will update in due course.

Daffodil Sunshine MixVíce recenzí pro tento výrobek (20)Prohlédnout si stránku výrobkuGood firm bulbs. Bought to plant as a surprise for my mother. Looking forward to seeing her reaction.

Primrose Plants - Husky Raspberry PunchVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobkuToo soon to review, but plugs growing nicely. Good value offer.

Panicum elegans Frosted ExplosionVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuToo soon to review, of course, but no reason to doubt a successful outcome.

Cyclamen Metis CollectionVíce recenzí pro tento výrobek (14)Prohlédnout si stránku výrobkuArrived in good condition and ready for planting into the intended hanging baskets.

Pansy Plants - Britannia MixedVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuGood sized plants ready for planting into tubs for the winter

Pansy Plants - Matrix MixedVíce recenzí pro tento výrobek (149)Prohlédnout si stránku výrobkuGood quality plants at good prices

Primrose Plants - Husky MixedVíce recenzí pro tento výrobek (62)Prohlédnout si stránku výrobkuGood quality plants at good price

Polyanthus Plants - Most ScentedVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuGood quality plants at good prices

Pansy Plants - Matrix MixedVíce recenzí pro tento výrobek (149)Prohlédnout si stránku výrobkuSome took a long time to arrive after email to say dispatched and were suffering wilt

Primrose Plants - Husky MixedVíce recenzí pro tento výrobek (62)Prohlédnout si stránku výrobkuNot bad but a few dead on arrival

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?