Hi, We have paid you for every single survey that has ever been credited to your account. All those payments spanning over a number of years and totalling a reasonably substantial amount,, have been issued to you within a matter or hours of being requested, and many payments sent instantly. If you have an issue with Live Surveys crediting your account, then that is an issue you should raise directly with them, and it is also where you should direct your 2 stars. If you do not appreciate the level of service that we provide where we supply access to surveys, pay you promptly and deal with support tickets in a matter of hours, then let us know and we can arrange to close your account.