Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Suiteness Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/suiteness | Feefo

Zobrazení všech 1,449 recenzí

Důvěryhodný zákazník

8 years ago

Datum nákupu: 13/02/2017

Excellent service by Suiteness

Amazing service and attention to detail lead to the perfect stay!

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 08/02/2017

This was my first time using Suiteness. During the booking process, I was v...

This was my first time using Suiteness. During the booking process, I was very pleased with customer service. However, a few months later I reached out to confirm some details and found out that I...

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Cherie

Suiteness

8 years ago

Hi there -

On behalf of Suiteness, I would like to say sorry for the miscommunication. The last thing we would want our guests to experience anything less than amazing.

In response to our error, we have worked with the hotel to book an additional room to your reservation for the overflow of guests to ensure the best possible experience for you.

Thank you so much for your feedback and patience. Please let us know if there's ever anything we can do either at support@suiteness.com or +1 (415) 857-2359.

Cherie

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Trusted Customer

8 years ago

Datum nákupu: 08/02/2017

Co říká Trusted Customer o Suiteness:

Best customer service... asked the concierge where we could shop for brida...

Best customer service... asked the concierge where we could shop for bridal gowns, she recommended three... end of the story is, we had a fantastic suite at an amazing hotel. And we found the...

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Trusted Customer

8 years ago

Datum nákupu: 08/02/2017

Co říká Trusted Customer o Suiteness:

Excellent service by Suiteness

Excellent service and the representatives were very helpful.

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Trusted Customer

8 years ago

Datum nákupu: 31/01/2017

Co říká Trusted Customer o Suiteness:

Excellent service by Suiteness

once again I had a great experience andwill def be back

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Trusted Customer

8 years ago

Datum nákupu: 02/02/2017

Co říká Trusted Customer o Suiteness:

Great customer Service

Cherie has been very helpful with me. She responsed to all my emails very quickly and goes beyond to make sure all my needs are taking care of. Thank you very much Cherie

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Trusted Customer

8 years ago

Datum nákupu: 03/02/2017

Co říká Trusted Customer o Suiteness:

Excellent service by Suiteness

Got a great deal. I had excellent customer service.

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Trusted Customer

Adelaide, Australia

8 years ago

Datum nákupu: 01/02/2017

Co říká Trusted Customer o Suiteness:

Excellent service by Suiteness

Excellent website functionality. Great rates too. Beware though - rates quoted do not include resort fees and these can be hundreds of dollars you are not budgeting on!!

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 27/01/2017