Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Stutterheim US Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/stutterheim-us | Feefo

Zobrazení všech 407 recenzí

Důvěryhodný zákazník

6 years ago

Datum nákupu: 31/03/2019

Order delay + lack of communication

I completed my purchase 7 days ago, and received notification that I could expect my order to ship within 1-4 business days. I have not received any further notification that the order has shipped,...

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Guillaume

Stutterheim US

6 years ago

Hi, Thanks for taking the time to leave feedback, it really does help us to improve our service. Glad we could resolve things in the end. Best regards, Guillaume

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 31/03/2019

Got it here quickly. Giving as a gift.

Yes, I would buy again!

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Valued Customer

6 years ago

Datum nákupu: 26/03/2019

Co říká Valued Customer o Stutterheim US:

Stefan was responsive immediately as I wasn’t sure coat was in stock

Originally coat was not in stock despite the website saying it was. so I emailed and Stefan responded immediately and said it was so I processed order.

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 27/03/2019

Great raincoat, fast delivery

So easy to order. Great choice. I loved the discount I received. Thank you. I had delayed ordering so I was offered a discount. I love my new raincoat!

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 28/02/2019

Fabulous customer service!!Quick response to emails! Helpful and Efficient!!

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 29/03/2019

Highly recommend this company for the excellent craftsmanship of the products and the professionalism, efficiency, and helpfulness of the customer service department!

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 08/03/2019

timely courteous service. Product of high quality and great fit. Very happy to have found this resource .

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Valued Customer

6 years ago

Datum nákupu: 22/03/2019

Co říká Valued Customer o Stutterheim US:

Massive delay in shipping (roughly 2 weeks from ship date in order to when it actually shipped) and had to alert of wrong address.

Guillaume

Stutterheim US

6 years ago

Hi Rossa,

Thanks for taking the time to leave feedback. I hope once you've tried the coats on you love them! Regarding the address issue, the details were imported directly from your order form, we don't manually input them so this was partially the reason for the delay, but glad we could resolve it for you in the end.

Best regards,

Stutterheim support

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Valued Customer

Seattle

6 years ago

Datum nákupu: 12/03/2019

Co říká Valued Customer o Stutterheim US:

Stuff I ordered never came

Super disappointed. Placed order... Got no correspondence. Had to get in touch after 2 weeks and then was told the size I had ordered was sold out... But the way while I am here, please can you make...

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Guillaume

Stutterheim US

6 years ago

Hi Kester,

Thanks for taking the time to leave feedback for us. We're sorry about your order not being fulfilled, it was an error in our system which we've now rectified. My apologies for the inconvenience.

Best regards,

Stutterheim Support

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Valued Customer

6 years ago

Datum nákupu: 15/03/2019

Co říká Valued Customer o Stutterheim US:

The service was great - the return was fast and easy, and was processed quickly.

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Neobdržel/a jste pozvánku k recenzi?

O Stutterheim US

Stutterheim creates beautiful yet functional rainwear in the highest quality. All coats are handmade using the finest craftsmanship and are characterized by simplicity, functionality and timeless design.

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0046735187370

Aktiebolaget Svenska Regn,, Stockholm, Stockholm, 114 49, Sweden

Proč věřit recenzím Feefo?