Sfp were great but they should use the post office to deliver. That way if we are not in (which is likely given that interlink give a 10hr delivery window) we can pick up from the local sorting...
Wasn't sure about having to pay upfront before designing the flyer, but the service was very good - they had difficulty with part of my design, but made sure they sorted it out for me and also went...
Had to try three different credit cards to actually get a payment processed, billing details and addresses are impossible to edit after you've saved them. You added your website into our artwork...
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StressFreePrint
StressFreePrint
12 years ago
Thank you for taking the time to provide your feedback.
I am very sorry to hear that you experienced difficulties when attempting to amend your billing details whilst placing an order. For future reference, it is possible to edit your payment address and your payment card information just before confirming an order on our Order Confirmation page. I will ask our IT team to review the positioning of these links to see if improvements can be made.
Our customer support team are available between 8am - 7pm Mon to Fri to assist if you ever have any questions regarding our products or our website. They can be contacted by phone on 0845 389 1710, by email on hello@stressfreeprint.co.uk or by using the Live Support feature on our website.
StressFreePrint customers can select from a wide range of different paper stocks of various weights and finishes. I’m sorry that you felt the paper stock chosen was not suitable for your particular application. Again, our customer support team are on hand to provide guidance and, on request, can supply paper samples to help you make your selections.
Having spoken to you regarding the issues raised, I trust that your concerns have been addressed to your satisfaction.
If I can be of any further assistance, please do not hesitate to contact me.
Craig Walsh
Customer Experience Manager
Quick and efficient - always let me know if theres a problem beforehand so I can amend it. Only problem is I occasionally have trouble uploading my artwork - but that was with the old look website -...
Ordering print can be a real drama. That’s why, way back in 2006, we launched StressFreePrint... the hassle-free way to order leaflets, flyers, posters, brochures, business cards, stationery and a whole lot more. Our tight-knit team of print geeks oversee every little detail. So while you sit back and relax, we'll be working our socks off to ensure you'll be over the moon with your purchase. It's our way of making your day just a little more StressFree :)
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ordering print can be a real drama. That’s why, way back in 2006, we launched StressFreePrint... the hassle-free way to order leaflets, flyers, posters, brochures, business cards, stationery and a whole lot more. Our tight-knit team of print geeks oversee every little detail. So while you sit back and relax, we'll be working our socks off to ensure you'll be over the moon with your purchase. It's our way of making your day just a little more StressFree :)