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Recenze společnosti StepChange Debt Charity

http://www.stepchange.org
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Výjimečná
Služba
4.9
/5

5

4

3

2

1

3,149

159

18

14

21

3,361

hodnocení za poslední rok

Zobrazení všech 21,808 recenzí
Důvěryhodný zákazník
5 days ago
Datum nákupu: 13/06/2025
helpful
quite confusing at first but overall good, the call centre was fantastic always helpful
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Kate
StepChange Debt Charity
4 days ago
Hi there, Thank you for your kind review! We are so pleased to hear how happy you are after speaking to our friendly advisors. Best wishes, Kate from StepChange
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Důvěryhodný zákazník
5 days ago
Datum nákupu: 13/06/2025
Service and advice
Turned stepchange for help after I got myself into a financial situation. Advised to cancel direct debits etc and they would do the rest. Told not to worry as defaults only last 6 years ! Poor advice...

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Kate
StepChange Debt Charity
4 days ago
Hi there, Thank you for your review. We’re sorry to hear that you are still receiving regular contact from your creditors. Although you are on a Debt Management Plan and actively making payments, unfortunately creditors can still contact you. You can find out more about this on our website at www.stepchange.org/dmp-creditors At the end of each month your DMP statement will be generated and you will be able to see how much was paid to your creditors: onlinedmp.stepchange.org/Home/Login If you are concerned that your payments aren’t reaching your creditors, please contact our payments team on 0300 303 2705 (Monday to Friday, 8am to 5pm), or email them at paymentqueries@stepchange.org. They will be able to help you with any payment-related queries. Best wishes, Kate from StepChange
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Důvěryhodný zákazník
5 days ago
Datum nákupu: 13/06/2025
Helpful & arranged for my debt look an very quickly
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Kate
StepChange Debt Charity
4 days ago
Hi there, Thank you for your kind review. We’re so glad to hear you’re pleased with the service you received 😊 Best wishes, Kate from StepChange
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Důvěryhodný zákazník
5 days ago
Datum nákupu: 13/06/2025
Very happy customer
Very good, have been very informative and have helped me to manage my finances
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Kate
StepChange Debt Charity
4 days ago
Hi there, Thank you for your kind review! We’re so pleased to hear you’re happy with our service 😊 Best wishes, Kate from StepChange
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Důvěryhodný zákazník
5 days ago
Datum nákupu: 13/06/2025
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Kate
StepChange Debt Charity
4 days ago
Hi there, Thank you for your review! Best wishes, Kate from StepChange
0
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Důvěryhodný zákazník
5 days ago
Datum nákupu: 13/06/2025
My freedom
Very competent and effective, take my mind off the debt whilst you do all the work me. Very ificient
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Kate
StepChange Debt Charity
4 days ago
Hi there, Thank you for your review. We’re really pleased to hear you’re happy with our service! Best wishes, Kate from StepChange
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Důvěryhodný zákazník
5 days ago
Datum nákupu: 13/06/2025
Less.stres
Excellent takes all the worry. from you .the staff took me through all the different stages
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Kate
StepChange Debt Charity
4 days ago
Hi there, Thank you for your kind review! We’re so pleased to hear you’re happy with the advice you received and that it has reduced your overall stress :) Best wishes, Kate from StepChange
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Důvěryhodný zákazník
5 days ago
Datum nákupu: 13/06/2025
Thank you stepchange
Stepchange has made a massive difference in my life. I'm no longer stressed or feel trapped in debt and setting up a dmp with them was extremely easy.
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Kate
StepChange Debt Charity
4 days ago
Hi there, Thank you for your review! We’re pleased to hear you had a good experience with the set-up process :) We wish you all the best on your journey to becoming debt free! Best wishes, Kate from StepChange
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Důvěryhodný zákazník
5 days ago
Datum nákupu: 13/06/2025
Thankful for the help
Really helpful and given me a way out when I didn’t see one.
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Kate
StepChange Debt Charity
4 days ago
Hi there, Thank you for your kind review. We’re so glad to hear you’re pleased with the service you received 😊 Best wishes, Kate from StepChange
0
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Prohlédnout si celou recenzi zákazníka
Důvěryhodný zákazník
5 days ago
Datum nákupu: 13/06/2025
Merchant Logo
Kate
StepChange Debt Charity
4 days ago
Hi there, Thank you for your review. Best wishes, Kate from StepChange
0
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O StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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01132970106
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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O StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.