Dear Valued Customer,
Thank you for taking the time to share your feedback with us. While we're glad to hear you were happy with our service, we're sorry to learn that the alpaca wrist warmers didn't meet your expectations.
We appreciate your comments about the design. The simple thumbhole style is intended to provide flexibility and comfort, but we understand that preferences can vary. Your feedback is valuable and will be shared with our product team as we continue to improve our designs.
If you'd like to explore an alternative or return the item, we're more than happy to assist—please let us know how you'd prefer to proceed.
Thanks again for your honest review, and we hope we can provide you with a better experience next time.
Warm regards,
Spirit of the Andes Customer Service Team
