Great service, it was super easy to get information on what type of insurance cover I wanted. The woman on the phone was very pleasant and guided me through whole the process, everything was done...
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Datum nákupu: 04/02/2022
0
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JN
Jackie Ngawhika
Ověřeno Feefo
4 years ago
Co říká Jackie Ngawhika o SPCA Pet Insurance:
I did an online inquiry and got a phone call within 2mins which I didn’t request, I was at work and my phone just kept ringing, once i answered it I said I am at work and can’t talk can someone ring...
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CX
SPCA Pet Insurance
4 years ago
Hi Jackie,
Thank you for sharing your experience with us, I am sorry to hear of any inconvenience caused. We aim to ensure that all our customers receive the best customer service possible and we take all customer feedback on board in order to improve our processes.
Also when submitting your quote online, you consent to receive a phone call from us for the purpose of discussing and providing assistance with your insurance quote. If you have any queries regarding your policy, please do not hesitate to reach out and I can arrange for one of our team members to be in touch.
Kind regards,
Scott
Recenze produktu
CX
SPCA Pet Insurance
4 years ago
Hi Jackie,
As mentioned, can you please confirm if you would like to be in touch with one of our team members if you have any outstanding queries.
Kind regards,
Scott
Maddison gave excellent service, which is appreciated!
Thank you, Maddison! She explained the options very clearly and was most helpful. Hence my decision to go with SPCA pet insurance.
I would...
We recently adopted a kitten from the SPCA, and was introduced to SPCA pet insurance through the adoption process. Information provided was helpful especially comparing different plan options for...
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Datum nákupu: 02/02/2022
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JS
Jon Simcock
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4 years ago
Co říká Jon Simcock o SPCA Pet Insurance:
Explained policies very clearly and was very helpful and easy to understand
The lovely lady I talked to was friendly, allowed me to re-start the conversation the next day, as I was at work and I brought the best policy for my fur baby.
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Datum nákupu: 02/02/2022
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Důvěryhodný zákazník
Ověřeno Feefo
4 years ago
From my initial enquiry to signing up for insurance for our 4 pets I was made to feel like a person not a number on the end of the line.
Questions were answered clearly and I was informed about the...
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Recenze produktu
Datum nákupu: 31/01/2022
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KL
Kim Rosengrave-Lloyd
Ověřeno Feefo
4 years ago
Co říká Kim Rosengrave-Lloyd o SPCA Pet Insurance:
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.