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Recenze společnosti SPCA Pet Insurance

https://www.spca.co.nz
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Vynikající
Služba
4.5
/5
Produkt
4.6
/5

5

4

3

2

1

75

16

4

3

5

103

hodnocení za poslední rok

Zobrazení všech 584 recenzí
Důvěryhodný zákazník
3 years ago
Datum nákupu: 10/02/2022
Ticks the right boxes!
Just ticked all the boxes. Very helpful, patient, polite staff .
0
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JW
Jill West
Auckland
3 years ago
Datum nákupu: 09/02/2022
Co říká Jill West o SPCA Pet Insurance:
I am very happy that Maisy has cat cover now Only new cover.
I found both the ladies that spoke to me, very helpful, not pushy and they put my mind at rest by explaining everything to me and helped me decide which was the best Policy to purchase. I felt very...

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0
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Důvěryhodný zákazník
3 years ago
Datum nákupu: 09/02/2022
It seemed to be easy enough at the start reply to an email fill in information and send it off. Then I heard nothing so I followed it up and then it took several follow ups and then finally over the...

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CX
SPCA Pet Insurance
3 years ago
Hi there, Thank you for taking the time to share your review with us. I am sorry to hear of any inconvenience caused and appreciate you sharing your feedback with us, to assist us in looking into this further. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa
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0
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GS
Graham Shaw
3 years ago
Datum nákupu: 08/02/2022
Co říká Graham Shaw o SPCA Pet Insurance:
Very good service. Can I suggest that you modify the need to read out swathes of information at the end if the discussion. Imo it was far to long and en email requiring a response is a far more...

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0
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AB
Annette Brook
Feilding
3 years ago
Datum nákupu: 07/02/2022
Co říká Annette Brook o SPCA Pet Insurance:
Excellence
Excellent service, user friendky, effortless process
0
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KB
Karen Blundell
3 years ago
Datum nákupu: 06/02/2022
Co říká Karen Blundell o SPCA Pet Insurance:
Very easy service to use.
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0
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Důvěryhodný zákazník
3 years ago
Datum nákupu: 04/02/2022
Great service, it was super easy to get information on what type of insurance cover I wanted. The woman on the phone was very pleasant and guided me through whole the process, everything was done...

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JN
Jackie Ngawhika
3 years ago
Datum nákupu: 04/02/2022
Co říká Jackie Ngawhika o SPCA Pet Insurance:
I did an online inquiry and got a phone call within 2mins which I didn’t request, I was at work and my phone just kept ringing, once i answered it I said I am at work and can’t talk can someone ring...

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CX
SPCA Pet Insurance
3 years ago
Hi Jackie, Thank you for sharing your experience with us, I am sorry to hear of any inconvenience caused. We aim to ensure that all our customers receive the best customer service possible and we take all customer feedback on board in order to improve our processes. Also when submitting your quote online, you consent to receive a phone call from us for the purpose of discussing and providing assistance with your insurance quote. If you have any queries regarding your policy, please do not hesitate to reach out and I can arrange for one of our team members to be in touch. Kind regards, Scott
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0
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KA
Kathleen Andersen
3 years ago
Datum nákupu: 04/02/2022
Co říká Kathleen Andersen o SPCA Pet Insurance:
Maddison was very helpful in explaining the policy options.
Maddison gave excellent service, which is appreciated! Thank you, Maddison! She explained the options very clearly and was most helpful. Hence my decision to go with SPCA pet insurance. I would...

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SC
Stuart Cochrane
3 years ago
Datum nákupu: 04/02/2022
Co říká Stuart Cochrane o SPCA Pet Insurance:
Pet Insurance
Everythin was explained in simple to understan terms no technical hard was easy Good customer service representative
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1
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O SPCA Pet Insurance
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
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+61 2 8886 8300
Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia
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O SPCA Pet Insurance
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.