Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze SPCA Pet Insurance

Zobrazení všech 718 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

They were super convenient and easy to deal with. didn't take very long at all!

SPCA Pet Insurance

3 years ago

Hi there, We are delighted to hear that we have been able to provide you with suitable cover and that setting up your policy was made easy. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenze produktu

Datum nákupu: 13/06/2023

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Communication, have people who know what's what answering your phone.

SPCA Pet Insurance

3 years ago

Hi there, Thank you for reaching out and we are very sorry to hear of your dissatisfaction. As this is not the service that we expect our customers to receive, we appreciate you sharing your feedback with us and providing us with the opportunity to review your experience further. Please let me know if you would like me to arrange for one of our team members to be in touch with you if you would like to discuss your policy or any concerns further. Kind regards, Alisa

Datum nákupu: 01/06/2023

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

I fell asleep during the reading of policy and something else

SPCA Pet Insurance

3 years ago

Hi there, Thank you for reaching out and sharing your feedback with us. We apologise for any dissatisfaction caused during your experience and appreciate you sharing your feedback with us, which I have now passed on to the relevant team. Please don't hesitate to contact us if you require any assistance in the future. Kind regards, Alisa

Recenze produktu

Datum nákupu: 09/06/2023

Carole Smith

Ověřeno Feefo

3 years ago

Co říká Carole Smith o SPCA Pet Insurance:

Very friendly and competent.

SPCA Pet Insurance

3 years ago

Hi Carole, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenze produktu

Datum nákupu: 07/06/2023

Maureen Young

Ověřeno Feefo

3 years ago

Co říká Maureen Young o SPCA Pet Insurance:

Very helpful

SPCA Pet Insurance

3 years ago

Hi Maureen, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenze produktu

Datum nákupu: 05/06/2023

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

I almost chose not to buy pet 8nsurance when I found out how expensive it is for my 7-year-old cat. This insurance costs about the same as my car insurance, which is ridiculous. My car is on the...

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SPCA Pet Insurance

3 years ago

Hi there, Thank you for reaching out to share your concerns regarding your pet insurance and we are sorry to hear of your dissatisfaction. Factors that are taken into consideration for premium calculation include your pet’s age and breed, as well as data relating to the health of pets that are of a similar age and breed. To ensure we can accommodate the costs of possible treatment up to the annual benefit limit in the event that your pet becomes injured or ill we also review premiums each year based on the factors. However, as we are always looking for ways to enhance our service, we appreciate your feedback, which will help us with this in the future. Please don't hesitate to let me know if you would like for me to arrange one of our helpful team members to be in touch with you if you wish to discuss your policy further. Kind regards, Alisa

Recenze produktu

SPCA Pet Insurance

3 years ago

Hi there, Thanks again for reaching out to share your concerns regarding your pet insurance and we are sorry to hear of any dissatisfaction. As mentioned, factors that are taken into consideration for premium calculation include your pet’s age and breed, as well as data relating to the health of pets that are of a similar age and breed. To ensure we can accommodate the costs of possible treatment up to the annual benefit limit in the event that your pet becomes injured or ill we also review premiums each year based on the factors. However, as we are always looking for ways to enhance our service, we appreciate your feedback, which will help us with this in the future. Please don't hesitate to let me know if you would like for me to arrange one of our helpful team members to be in touch with you if you wish to discuss your policy further. Kind regards, Alisa

Datum nákupu: 04/06/2023

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Easy to understand & straight forward application process.

I did not directly speak to anyone. I just applied for pet insurance online..

SPCA Pet Insurance

3 years ago

Hi there, We are happy to hear that setting up your policy through our user-friendly online portal was made easy and that we have been able to provide you with cover to suit your needs. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa

Recenze produktu

Datum nákupu: 01/06/2023

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Instructions are good and I got my cat without delay

SPCA Pet Insurance

3 years ago

Hi there, Thank you for sharing your thoughts with us, we appreciate your review. Kind regards, Scott

Recenze produktu

Datum nákupu: 29/05/2023

Jess

Ověřeno Feefo

Christchurch

3 years ago

Co říká Jess o SPCA Pet Insurance:

Really good

SPCA Pet Insurance

3 years ago

Hi Jess, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenze produktu

Datum nákupu: 30/05/2023

Rhonda Cox

Ověřeno Feefo

3 years ago

Co říká Rhonda Cox o SPCA Pet Insurance:

Excellent communication. Everything explained in detail. Your representative spoke well and clearly. Even called back to make sure he had explained everything. Now who does that. Would definitely...

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SPCA Pet Insurance

3 years ago

Hi Rhonda, It is an absolute pleasure to hear of the excellent service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to our team member on your behalf. Kind regards, Alisa

Recenze produktu

Datum nákupu: 25/05/2023

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti SPCA Pet Insurance

SPCA Pet InsuranceDalší recenze tohoto produktuProhlédnout si stránku výrobkuRelatively reasonable rates :)

SPCA Pet InsuranceDalší recenze tohoto produktuProhlédnout si stránku výrobkuShe talked a lot I fell asleep halfway thru

SPCA Pet InsuranceDalší recenze tohoto produktuProhlédnout si stránku výrobkuGood value and good to deal with

SPCA Pet InsuranceDalší recenze tohoto produktuProhlédnout si stránku výrobkuPolicy cost good thank you

SPCA Pet InsuranceDalší recenze tohoto produktuProhlédnout si stránku výrobkuSame issues. Read above...

SPCA Pet InsuranceDalší recenze tohoto produktuProhlédnout si stránku výrobkuWebsite easy to navigate.

SPCA Pet InsuranceDalší recenze tohoto produktuProhlédnout si stránku výrobkuNo hidden costs and everything is transparent.

SPCA Pet InsuranceDalší recenze tohoto produktuProhlédnout si stránku výrobkuReally good service and fast

SPCA Pet InsuranceDalší recenze tohoto produktuProhlédnout si stránku výrobkuWe had Pet insurance with another company but the price was very high. Your price is reasonable and covers the same things.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?