Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Spaceways Limited Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/spaceways-limited | Feefo

Zobrazení všech 278 recenzí

Kanav

London

5 years ago

Datum nákupu: 04/06/2020

Co říká Kanav o Spaceways Limited:

Great Service! Quick and simple and efficient.

Your pick up staff Greg and before that Mark were fantastic. Greg was especially warm and helpful and super efficient.

Amy

Spaceways Limited

5 years ago

That is lovely, thank you so much Kanav we are so pleased Mark and Greg impressed you so much!

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 01/06/2020

Not bad, but could be improved

I was expecting the Crates to arrive a couple of days earlier rather than with the driver, because packing everything up requires more than the 30 minutes I was given. Fortunately I had bought boxes...

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Amy

Spaceways Limited

5 years ago

Thank you for your feedback on this and we take on board your comments where we could improve. The booking confirmation does state about the 20 minutes to pack and there is an option to choose a later pick up date if you need more time. We are glad you found the driver nice and polite and sticking to social distancing.

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Carolin Leitermann

5 years ago

Datum nákupu: 01/06/2020

Co říká Carolin Leitermann o Spaceways Limited:

Unfortunately something went wrong and my boxes did not get delivered on the the actual booking day. However, once the boxes got delivered the next day and were all packed, Mark and Greg helped me...

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Amy

Spaceways Limited

5 years ago

Dear Caroline, we apologise for the issues with the delivery day but we are pleased you thought Mark and Greg were helpful and provide excellent service.

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 01/06/2020

Easy to use, clear instructions and upfront and reasonable pricing

Amy

Spaceways Limited

5 years ago

Thank you for your lovely feedback, we are so pleased you thought everything was easy to use and clear.

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 01/06/2020

So far I am very satisfied with their service. Greg was helpful.

Recommend them.

Amy

Spaceways Limited

5 years ago

Thank you for your lovely feedback, we are pleased to hear you thought Greg was helpful.

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Manuel Cigala

5 years ago

Datum nákupu: 01/06/2020

Co říká Manuel Cigala o Spaceways Limited:

Amazing Value for Money

The service is great. However, I had a bit of issues with the customer service which was quickly resolved.

Amy

Spaceways Limited

5 years ago

Thank you for your feedback, we apologise there was an issue but we are pleased to hear this was resolved quickly for you.

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 01/06/2020

The driver was punctual and incredibly kind. He texted me to give me a time frame and called me once he was on site! Highly recommended!!

Amy

Spaceways Limited

5 years ago

Thank you for your great review, we are so pleased you thought the driver was kind and appreciated the communication regarding timeslots.

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 01/06/2020

Very good service

Had some IT issues but the team is extremely available and supportive so everything was fixed promptly. Would definitely recommend them.

Amy

Spaceways Limited

5 years ago

Thank you for your lovely feedback, we are so pleased we could resolve your issue quickly for you and that you would recommend us.

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 01/06/2020

Easy to book and good service

Simple to book and service for collection went smoothly. Just a little hiccup which caused the delivery to be delayed. Overall a good experience

Amy

Spaceways Limited

5 years ago

Thank you for your feedback, we are so pleased we could rectify the issue and the collection went smoothly.

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 14/04/2020

Great and affordable services, with friendly and helpful staff

Booking process online was very easy and prices are competitive. Due to the current lockdown I had some issue with scheduling the re-delivery but customer service on the phone was extremely helpful....

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Amy

Spaceways Limited

5 years ago

What a lovely review! We are so pleased you were impressed with the whole service from the website through to the team. Take care

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