Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Snug Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/snug | Feefo

Zobrazení všech 181 recenzí

Jacqueline Tyler

Gloucester

5 years ago

Datum nákupu: 15/01/2020

Co říká Jacqueline Tyler o Snug:

Great, speedy service

The online purchase experience was seamless. I ordered a few fabric swatches before I ordered my snuggler chair and i thought that was a really good touch as I could feel and see the fabric. I paid...

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Snug

4 years ago

Thank you for the glowing review! We're over the moon you're so happy **

Důvěryhodný zákazník

5 years ago

Datum nákupu: 30/04/2020

Excellent service and fast!

Service was excellent from start to finish, quick and friendly. There was a minor problem with our delivery and it was resolved within 1/2 hr of us calling.

Snug

4 years ago

Thank you for the kind review :) We're over the moon you're happy.

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 05/05/2020

Nahraná média

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Thank you Snug!

After our original sofa was delayed by a month, and then not fitting through the door I am so relieved we turned to Snug! I’d followed them on Instagram for a while & after a bit of research we...

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Snug

4 years ago

We're pickin' up what you're putting down! Thank you for the glowing review

Recenze produktu

Brooke

5 years ago

Datum nákupu: 24/04/2020

Nahraná média

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Co říká Brooke o Snug:

Couldn't be happier

Delivery was seamless, even during these covid times. The sofa fit through an extremely tight space, in which many sofas have had to be sent back. And assembly was easy enough for one person to do on...

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Snug

4 years ago

Thank you so much! The Navy 3 Seater and Footstool looks lovely in your space!

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 02/12/2019

Great service!

The delivery men were great, they were fast, efficient and friendly. They put the sofa together within minutes and didn’t mind unboxing when the the boxes were too big for the hallway. Also when...

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Snug

4 years ago

Snugs & Hugs!

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 21/01/2020

Happy customer.

Great service. We had to wait a while for our colour choice to be in stock but never had an issue getting an update and appreciated a personal phone call to confirm delivery rather than automated...

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Snug

4 years ago

Thank you for the review, we're over the moon you're happy! **

Recenze produktu

Caitlin Murphy

5 years ago

Datum nákupu: 07/05/2020

Co říká Caitlin Murphy o Snug:

Very efficient customer service

The sofa arrived very quickly, and I received regular updates about its delivery day and time. Very efficient!

Snug

4 years ago

So glad we've found each other! **

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 02/04/2020

Nahraná média

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Quick delivery, soft and comfortable

Literally the softest material ever! So easy to slot together. Came delivered on a pallet in 3 separate boxes. Quick delivery within a few days. It is very comfortable and looks super stylish. I do...

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Snug

4 years ago

Thank you so much for the Snuggiest review!

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 21/04/2020

Fast, efficient service and excellent product.

Absolutely fantastic service. We ordered online on the Monday evening and the sofas were delivered as arranged on Friday morning at a time to suit us. The sofas are lovely - look good and really...

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Snug

4 years ago

Amazing! Thank you for the Snuggiest review **

Recenze produktu

Richard Griffiths

5 years ago

Datum nákupu: 27/11/2019

Co říká Richard Griffiths o Snug:

Great sofa, arrived, easy to put together, super nice people on the phone.

Excellent service all round. One tiny thing, the cushions move forward a lot (especially with the kids) so you find yourself pushing them back. But it’s a great sofa, looks great and easy to put...

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Snug

4 years ago

Awe, we're blushing. Thanks so much for the glowing review! We know a lil' hack to help with those cushions... grab some non-slip webbing off of Amazon (same ones you use under bath mats) and that should do the job!

Neobdržel/a jste pozvánku k recenzi?

O Snug

Snug - The Sofa in a Box Company - is the first of its kind. We set out on a mission to create a better, faster, "snuggier" way to shop and purchase sofas... so we did just that! Snug offers high-quality and comfy sofas delivered in 3 days, assembled in 3 minutes, no tools required! Plus, you get a 30 day trial so there's no risk! Take one step closer to a more comfortable you and join the Snug Family.

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020 3095 6555

88 Lockfield Ave, Brimsdown, Enfield, Greater London, EN3 7PX, United Kingdom