Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Snug Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/snug | Feefo

Zobrazení všech 181 recenzí

Důvěryhodný zákazník

5 years ago

Datum nákupu: 07/05/2020

Fun and friendly service

Easy to order from website, good communication, quick delivery and will use again.

Snug

4 years ago

Awe, we're blushing! Thanks so much for the glowing review x

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 18/06/2019

Excellent from info in the showroom to delivery. The guy who put it together was quick efficient and polite.

Snug

4 years ago

We're pickin' up what you're putting down. Thanks for the review!

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 30/03/2020

Helpful customer service. Was unsure about ordering under lockdown but they assured me it was fine. After receiving swatch colours it was easy to order online.

Snug

4 years ago

So glad you found it easy peasy!

Recenze produktu

Snug

4 years ago

We're so sorry that was your experience! Some of our delivery partners have strict rules about how they approach lockdown. It seems you were booked in with one that can only provide kerbside delivery. I wish we could have brought it right into your flat and put it together for you and then both enjoyed a big bowl of popcorn and a Netflix binge! If you get anything else from us in the future, we'll make sure to book you in with a different delivery partner who can bring the items closer to the door. **

Lauren Hill

5 years ago

Datum nákupu: 19/04/2020

Co říká Lauren Hill o Snug:

Fantastic service from Snug

My experience of buying a sofa through snug was honestly amazing! My sofa arrived in 3 days, on the date I specified, and I received a telephone call the day before to check it was ok to deliver the...

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Snug

4 years ago

Awe, we're blushing! Thanks so much for the glowing review x

Recenze produktu

heather bamford

5 years ago

Datum nákupu: 28/04/2020

Co říká heather bamford o Snug:

No confirmation of delivery so I had to chase up and confirm that it would be in 3 days.

Snug

4 years ago

So sorry this was your experience! We do send out confirmations however we realise things slip through the cracks. Glad you got your Snug bits :)! **

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 17/04/2020

Excellent service and a really excellent product especially in lockdown

The service and the product were excellent and all provided during lockdown .

Snug

4 years ago

Thank you so much for the Snuggiest review!

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 21/04/2020

The best

Excellent customer service! Quick to respond to any questions

Snug

4 years ago

We're pickin' up what you're putting down. Thanks for the review!

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 05/05/2020

Nahraná média

Love our Snug Sofa we can’t rate the service and quality more highly.

Zobrazit všechna média (3)

Love our Snug Sofa we can’t rate the service and quality more highly.

We absolutely love our Snug Rebel Sofa! I can’t rate the service enough and the sofa is such great quality and is comfortable. We love the Rich Teal colour as it’s perfect for families with young...

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Snug

4 years ago

Aw, we're blushing! Thanks for the Snuggiest review!

Recenze produktu

John Latty

5 years ago

Datum nákupu: 05/12/2019

Co říká John Latty o Snug:

Love the sofa, the coral colour and delivery was fast.

Easy to buy via the website, delivery very fast even though there are restrictions. I carried up a few floors myself (easy compared to a large sofa) and assembled in 10 minutes. Looking at buying a...

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Snug

4 years ago

We're pickin' up what you're putting down. Thanks for the review!

Recenze produktu

Patrick

London

5 years ago

Datum nákupu: 04/02/2020

Co říká Patrick o Snug:

Fast delivery, easy to assemble, comfortable

Received a follow up call after placing my order to confirm details, which was helpful. Delivery was very fast and the driver also helped to carry the packages up to my apartment door. I needed a...

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Snug

4 years ago

Welcome to the Snug Fam!

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Snug

Snug - The Sofa in a Box Company - is the first of its kind. We set out on a mission to create a better, faster, "snuggier" way to shop and purchase sofas... so we did just that! Snug offers high-quality and comfy sofas delivered in 3 days, assembled in 3 minutes, no tools required! Plus, you get a 30 day trial so there's no risk! Take one step closer to a more comfortable you and join the Snug Family.

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020 3095 6555

88 Lockfield Ave, Brimsdown, Enfield, Greater London, EN3 7PX, United Kingdom

The Rebel Corner Sofas - Medium - ONE REBEL 3 SEATER SOFA, ONE CORNER, ONE 1.5 SEATER SNUGGLER Mid Grey with Brown Legs

Zobrazit všechna média (26)

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Snug

The Rebel 3 Seater Sofa Navy with Black LegsVíce recenzí pro tento výrobek (49)Prohlédnout si stránku výrobkuVery comfortable, easy to put together and my bottom has never been more happy! Very nice colour

The Rebel 3 Seater Sofa Teal with Black LegsVíce recenzí pro tento výrobek (49)Prohlédnout si stránku výrobkuSofa looks good is comfortable and fabric is great.

The Rebel 3 Seater Sofa Navy with Brown LegsVíce recenzí pro tento výrobek (49)Prohlédnout si stránku výrobkuSofa arrived quickly but was deposited at the end of the driveway because of lockdown. Unfortunately they hadn’t mentioned this so I struggled to transport it indoors on my own.

The Rebel 3 Seater Sofa Navy with Brown LegsVíce recenzí pro tento výrobek (49)Prohlédnout si stránku výrobkuBeautiful sofa and snuggler chair! We chose the navy blue velvet which is a lovely colour, comfy and very sturdy. Also the legs are very stylish!

The Rebel 3 Seater Sofa Navy with Brown LegsVíce recenzí pro tento výrobek (49)Prohlédnout si stránku výrobkuA high quality product with an excellent appearance . The fabric was lovely.

The Rebel 1.5 Seater Snuggler Navy with Black LegsVíce recenzí pro tento výrobek (18)Prohlédnout si stránku výrobkuComfortable and easy to build, exactly what we wanted!

Snug SofaVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuHighly recommend we’d love a snuggler sofa next

the-rebel-corner-sofasVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLove the colour and the mess I accidentally made with food has wiped straight off. Looks good in my flat.

the-rebel-corner-sofasVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuVery happy with my snug sofa. Assembly was very easy and it feels solid/sturdy as a piece of furniture. The cushions are very cosy & comfortable too making it very snug indeed

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?