asked for money twice. i paid premium and then some twit rang up and asked for premium again. Had to spend time explaining had already paid.
Lauren Charlesworth
smei
6 years ago
Thank you for your response, as no reference was used when the payment was made our Accounts Department struggled to locate which customer the payment related to.
We are very sorry for any inconvenience this may have caused.
Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
Datum nákupu: 01/05/2020
0
Sdílet
TC
Trusted Customer
Ověřeno Feefo
6 years ago
Co říká Trusted Customer o smei:
Very pleasant staff! Very helpful
Datum nákupu: 29/05/2020
0
Sdílet
TC
Trusted Customer
Ověřeno Feefo
6 years ago
Co říká Trusted Customer o smei:
Advisor was very efficient and polite
Datum nákupu: 12/05/2020
0
Sdílet
TC
Trusted Customer
Ověřeno Feefo
Crewe
6 years ago
Co říká Trusted Customer o smei:
Difficult to get in touch to get a quote, tried over several days left messages for call back which were not returned. Service once connected was ok
Lauren Charlesworth
smei
6 years ago
Thank you for your feedback, due to the transition of moving from the office to working from home this caused some issues with how the phone lines work, we are sorry for any inconvenience this may have caused.
Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
Datum nákupu: 02/05/2020
0
Sdílet
TC
Trusted Customer
Ověřeno Feefo
Saitama, Japan
6 years ago
Co říká Trusted Customer o smei:
After being reminded, they sent the policy documents promptly. Policy was clear & easy to understand.
Datum nákupu: 09/04/2020
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
6 years ago
Efficient & polite staff. Easy to understand the details.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.