Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze smei

Zobrazení všech 2,568 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

5 years ago

Very courteous and helpful . Very punctual in making appointments to consult. One possible area to improve would be forwarding of documents / receipts . We still don t seem to have received them.

Datum nákupu: 17/09/2020

Trusted Customer

Ověřeno Feefo

5 years ago

Co říká Trusted Customer o smei:

Awful! Do not touch!

Renewed an existing policy that was due without our consent and when we tried to contact to amend or cancel we could not contact anyone. Must have phoned 20 times with no luck and they still managed...

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Adam Pickering

smei

5 years ago

Thank you for your valued feedback, which is very much appreciated. Our Executive has now been in contact to discuss the matter and we hope this is now resolved to your satisfaction. However, please do not hesitate to contact us on 0333 134 4602 should you require any further assistance. Kind regards, Adam Pickering SME Insurance Services

Trusted Customer

5 years ago

Yes it has been resolved as all the policies we once had with you have been cancelled!

Datum nákupu: 21/09/2020

Důvěryhodný zákazník

Ověřeno Feefo

5 years ago

Very good and reasonable price.

Datum nákupu: 15/09/2020

Důvěryhodný zákazník

Ověřeno Feefo

5 years ago

excellent service

sorted my renewal without any hassle

Datum nákupu: 07/09/2020

Trusted Customer

Ověřeno Feefo

5 years ago

Co říká Trusted Customer o smei:

Service after taking the policy is not good. I have ask them to send me the split payment for my commercial tenant and resident tenant before I took the policy. They told me they will send a letter...

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Lauren Charlesworth

smei

5 years ago

Thank you for your feedback, I have arranged for my colleague to contact you and obtain further information to allow us to get the building split sent to you. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Datum nákupu: 16/09/2020

Trusted Customer

Ověřeno Feefo

5 years ago

Co říká Trusted Customer o smei:

Quick ressonably priced, they know exactly what my needs are and arange it promtly

Datum nákupu: 09/09/2020

Trusted Customer

Ověřeno Feefo

5 years ago

Co říká Trusted Customer o smei:

Communication problem.

Working from home needs an efficient answering machine, even if it only says "ring later". To get no answer is off-putting.

Datum nákupu: 17/09/2020

Trusted Customer

Ověřeno Feefo

Wandsworth London

5 years ago

Co říká Trusted Customer o smei:

Have received documents yet nearly 2 weeks after purchasing

Lauren Charlesworth

smei

5 years ago

Thank you for your response I can confirm a further copy of the documentation has been sent to you by email this morning. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Datum nákupu: 29/09/2020

Důvěryhodný zákazník

Ověřeno Feefo

5 years ago

Very helpful

Good experienced

Datum nákupu: 02/09/2020

Trusted Customer

Ověřeno Feefo

5 years ago

Co říká Trusted Customer o smei:

Annoyed

Sending out a renewal notice without the full details to pay you is really annoying.A total waste of my time.Sme on the paperwork but that’s not the name a baca transfer has to use.Please sort asap

Lauren Charlesworth

smei

5 years ago

Thank you for your feedback, the renewal notice is to notify you of the renewal date and will not contain any quotation details, however I can see the renewal quote was emailed to you on 23rd September. SME Insurance Services is part of the Jelf Group and this is detailed on the footer of all our correspondence, my colleague has forwarded an invoice by email yesterday however should you wish to discuss this further please so not hesitate to get in touch on 0330 134 4602. Kind Regards,Lauren Charlesworth SME Insurance Services

Datum nákupu: 28/09/2020

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti smei

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?