Getting a quote was easy.
Getting in touch with the renewals team was very difficult. Never answered, I left messages on ans phone, no one got back to me.kept getting emails saying to get in touch to...
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Lauren Charlesworth
smei
4 years ago
Thank you for your respose, I apologise you struggled to get through we are in a transition of changing the phone lines and this may have caused disruption, however I have also raised this internally with our IT department to make sure there are no further issues with the phone numbers or lines.
Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
Very good and understanding the policy rang me twice when had a few questions and also got back to me when left a message
Datum nákupu: 23/12/2021
0
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KE
Kevin
Ověřeno Feefo
4 years ago
Co říká Kevin o smei:
Repeating customer says it all very happy with service and representative couldn't be more helpful
Datum nákupu: 23/12/2021
0
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DE
Demetra
Ověřeno Feefo
4 years ago
Co říká Demetra o smei:
BEEN WE YOU'S FOR YEARS,THANKS.
Datum nákupu: 21/12/2021
0
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PA
Paul
Ověřeno Feefo
4 years ago
Co říká Paul o smei:
Really disappointed to get my quote and renewal almost on the day it was due. You work with this industry and know Christmas is our busiest time of year. Won't happen again I will make sure it is...
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Lauren Charlesworth
smei
4 years ago
Thank you for your response, we are sorry you were not contacted in good time for the renewal. We will raise this with the Executive's Manager and investigate this internally to prevent it from happening again in further.
Should you have any further queries, or wish to discuss this in more detail please do not heistate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.