Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

smei Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/sme-insurance | Feefo

Zobrazení všech 2,544 recenzí

Důvěryhodný zákazník

11 years ago

Great service, love the fact that i talked to the same person for both my…

Great service, love the fact that i talked to the same person for both my insurances. Personal touch appreciated in a time when it is extremely difficult to talk to a human, and not have to deal...

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SME Insurance Services

smei

11 years ago

Thank you for such great feedback, we will always endeavour to keep the personal touch, something that differentiates us from the large call centres and is preferred by our customers. Lisa Boyes Customer Services Manager

Datum nákupu: 03/08/2014

Důvěryhodný zákazník

11 years ago

Easy to contact and very helpful in dealing with all problems

Datum nákupu: 03/08/2014

Důvěryhodný zákazník

11 years ago

I Have been with sme for four years and service has been excellent.They always try to…

I Have been with sme for four years and service has been excellent.They always try to find the best deals available.

SME Insurance Services

smei

11 years ago

Thank you for continuing to renew with SME every year and for such positive feedback. Lisa Boyes Customer Services Manager

Datum nákupu: 03/08/2014

Důvěryhodný zákazník

11 years ago

Only just cheaper than a rival this time, but we decided to stay with you/

SME Insurance Services

smei

11 years ago

We will continue to try a beat our competitors on price and service, delighted you decided to stay with SME this year. Lisa Boyes Customer Services Manager

Datum nákupu: 03/08/2014

Důvěryhodný zákazník

11 years ago

hasel free communication with no jargon attatched. fast friendly and efficient service for busy people.

SME Insurance Services

smei

11 years ago

We are delighted to see that you have insured through SME this year and thank you for your comments. Lisa Boyes Customer Services Manager

Datum nákupu: 03/08/2014

Důvěryhodný zákazník

11 years ago

Happy with service provided and competitive quote

Datum nákupu: 03/08/2014

Důvěryhodný zákazník

11 years ago

Still waiting to finalised it has been over a month and luck of concentration or…

Still waiting to finalised it has been over a month and luck of concentration or not paying enough attention wasting my time by informing me wrongly so I m not happy at all with the service Thanks ...

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SME Insurance Services

smei

11 years ago

We are very concerned to hear that you have not experienced the type of service that you should expect from SME or the insurers we place you with. I have discussed this with the insurers claims manager who has confirmed that he has been speaking to you today to try and resolve this situation and will continue to do so until this claim has been settled to your satisfaction. Should you have any further queries relating to this or any other matters please do not hesitate to contact our customer services team on 0844 855 4602 Lisa Boyes Customer Services Manager

Datum nákupu: 03/08/2014

Důvěryhodný zákazník

11 years ago

I have found the service Ihave recieved tobe adequate

Datum nákupu: 03/08/2014

Důvěryhodný zákazník

11 years ago

From quote to signing up people rang when they said they would ring everything timewise…

From quote to signing up people rang when they said they would ring everything timewise was spot on e.g documents came when the advisor said they would payment was taken when the advisor said overall...

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Datum nákupu: 03/08/2014

Důvěryhodný zákazník

11 years ago

very good but i hvnt had to claim off them and thats when you really…

very good but i hvnt had to claim off them and thats when you really know how good an insurance company is as being a business speed is of importance but hopefully i will never have to claim

Datum nákupu: 03/08/2014

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti smei

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?