Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Simplicity Cremations Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/simplicity-cremations | Feefo

Zobrazení všech 2,434 recenzí

Mrs Patricia Richards

Ověřeno Feefo

Otford, Sevenoaks, Kent

8 years ago

Co říká Mrs Patricia Richards o Simplicity Cremations:

Recommended fo no fuss cremations

Easy to deal with and undertook their work with no fuss. Pleasant to deal with

Sally

Simplicity Cremations

8 years ago

Dear Mrs Richards,

Thank you for your feedback.

I am pleased to hear that you were satisfied with the service you received from Simplicity Cremations.

Kind regards,

Sally Harvey

Client Service Manager

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Simply terrible

Awful, awful, awful, despite all the good reviews left for these people I don’t understand why. I had no communication from them, none, and everything that needed to be done had to be chased by me....

Přečíst další

Sally

Simplicity Cremations

8 years ago

Dear Customer,

I am very sorry to hear that you are dissatisfied with the service you received from Simplicity Cremations.

I am investigating the concerns you have raised and will be in touch as soon as my enquiries are complete.

Kind regards,

Sally Harvey

Client Service Manager

Důvěryhodný zákazník

8 years ago

Sally has redeemed simplicity cremations on this occasion. Shame it had to be the way it was but they got there in the end. Thank you sally.

Mr Philip Wood

Ověřeno Feefo

Newcastle upon Tyne

8 years ago

Co říká Mr Philip Wood o Simplicity Cremations:

Very professional, options outlined clearly .

Simple professional and caring. Would not recommend as this is a very personal decision to make. For me and my late wife it was just as we wanted

Mr Kevin Morris Bird

Ověřeno Feefo

northolt

8 years ago

Co říká Mr Kevin Morris Bird o Simplicity Cremations:

I have never had to arrange a cremation before, but simplicity cremations made the whole experience a lot easier to deal with. Doing everything over the phone was a lot less stressful than going to...

Přečíst další

Sally

Simplicity Cremations

8 years ago

Dear Mr Bird,

Thank you for your comments about the service you received from Simplicity Cremations.

I am glad that we were able to make a difficult time little easier.

Kind regards,

Sally Harvey

Client Service Manager

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

After a shaky start with the call centre I couldn't have hoped for better sevice

Sally

Simplicity Cremations

8 years ago

Dear Customer,

Thank you for your comments about the service you received from Simplicity Cremations.

Please be assured I will review the calls you made to our call centre.

Kind regards,

Sally Harvey

Client Service Manager

Mr Martin Welford

Ověřeno Feefo

Guildford

8 years ago

Co říká Mr Martin Welford o Simplicity Cremations:

First class worry free

At a very difficult time for the family everything was taken care off with the minimum of involvement from us. Even the ashes were delivered to us. The undertakers involved were first class.

Sally

Simplicity Cremations

8 years ago

Dear Mr Welford,

Thank you for your feedback with regard to the service you received from Simplicity Cremations.

I am glad to hear that we were able to help you at such a difficult time.

Kind regards,

Sally Harvey

Client Service Manager

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

I found the people I spoke to kind and understanding.

Yes, I would recommend them. Things were explained and the returned urn was beautifully presented. The only thing was that I would have preferred the name my mother went by, rather than her legal...

Přečíst další

Sally

Simplicity Cremations

8 years ago

Dear Customer,

Thank you for your comments in relation to the service you received from Simplicity Cremations.

I am glad that you were pleased with the urn, although I appreciate you would have preferred that it was not your mother's legal name on the name plate rather the name she was known by. I am not sure if it was discussed with the arranger whom you met with at the funeral home, but it may be possible to put a new name plate on the urn with your mother's legal name and 'known as' name underneath. If you would like me to look into this further for you, please contact me on 0121 362 2209 or 0800 783 7171.

Kind regards,

Sally Harvey

Client Service Manager

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Very efficient and respectful.

Sally

Simplicity Cremations

8 years ago

Dear Customer,

Thank you for your positive feedback.

Kind regards,

Sally Harvey

Client Service Manager

Důvěryhodný zákazník

Ověřeno Feefo

8 years ago

Professional service

Sally

Simplicity Cremations

8 years ago

Dear Customer,

Thank you for your feedback.

Kind regards,

Sally Harvey

Client Service Manager

Ms Margaret McCulley

Ověřeno Feefo

Leeds

8 years ago

Co říká Ms Margaret McCulley o Simplicity Cremations:

Simple, helpful, reliable. Just perfect,

They listened, advised, proceeded, kept me updated and all with the upmost professional dignity possible. They were kind and Simple. Just what is needed at such a sad time. Thank you for you service.

Sally

Simplicity Cremations

8 years ago

Dear Mrs McCulley,

Thank you for your feedback.

I am pleased to hear that you were satisfied with the service you received from Simplicity Cremations.

Kind regards,

Sally Harvey

Client Service Manager

Neobdržel/a jste pozvánku k recenzi?

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Simplicity Cremations

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?