Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Simplicity Cremations Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/simplicity-cremations | Feefo

Zobrazení všech 2,434 recenzí

Mr Edward Jenkinson

7 years ago

Datum nákupu: 07/03/2018

Co říká Mr Edward Jenkinson o Simplicity Cremations:

Not the service that I was expecting or led to beleive in.

Communications are very poor and NOT as stated in Item 4 of the confirmation e-mail received immediately following the making of arrangements. This states that "We will send you an e-mail on the day...

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Sally

Simplicity Cremations

7 years ago

Dear Mr Jenkinson,

Thank you for your review.

I am very sorry to hear that you are disappointed with the service you have received from Simplicity Cremations.

I will be looking in to this further and will contact you once my enquiries are complete.

Kind regards,

Sally Harvey

Client Service Manager

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 20/02/2018

Great information and would recommend to all friends

Sally

Simplicity Cremations

7 years ago

Dear Customer,

Thank you for your review.

Kind regards,

Sally Harvey

Client Service Manager

Prohlédnout si celou recenzi zákazníka

Mr Jeremy Lousada

Upper Pendock

7 years ago

Datum nákupu: 23/02/2018

Co říká Mr Jeremy Lousada o Simplicity Cremations:

No problems and straightforward with a minimum of fuss

Hope not!

Sally

Simplicity Cremations

7 years ago

Dear Mr Lousada,

Thank you for your review.

Kind regards,

Sally Harvey

Client Service Manager

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 02/03/2018

Restectful

Restectful,supportive and professional in a very difficult time. Informed all the way about how things would progress.

Sally

Simplicity Cremations

7 years ago

Dear Customer,

Thank you for taking the time to leave a review.

Kind regards,

Sally Harvey

Client Service Manager

Prohlédnout si celou recenzi zákazníka

Mr Stephen Took

7 years ago

Datum nákupu: 28/02/2018

Co říká Mr Stephen Took o Simplicity Cremations:

very good all straight forward

very respectful and helpful service they provide is special

Sally

Simplicity Cremations

7 years ago

Dear Mr Took,

Thank you for your feedback.

Kind regards,

Sally Harvey

Client Service Manager

Prohlédnout si celou recenzi zákazníka

Mr Lawrence Sinclair

7 years ago

Datum nákupu: 28/02/2018

Co říká Mr Lawrence Sinclair o Simplicity Cremations:

Its your decision

Cremation can take a long time to happen..up to one month..I did not have to wait that long but I was not aware of this before I used there service..after creamation it takes days before they collect...

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Sally

Simplicity Cremations

7 years ago

Dear Mr Sinclair,

Thank you for leaving feedback about the service you received from Simplicity Cremations.

Kind regards,

Sally Harvey

Client Service Manager

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 23/02/2018

sympathetic staff

i found the staff very sympathetic , were able to answer my countless questions at a very difficult time ,,,their prepaid plans have everything that will be needed when the time comes , i am pleased...

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Sally

Simplicity Cremations

7 years ago

Dear Customer,

Thank you for taking the time to review the service you received from Simplicity Cremations.

Kind regards,

Sally Harvey

Client Service Manager

Prohlédnout si celou recenzi zákazníka

Mr Gordon Michie

Falmouth

7 years ago

Datum nákupu: 20/02/2018

Co říká Mr Gordon Michie o Simplicity Cremations:

A good experience

Would I buy again - very reassuring that they are so positive of a next life. An excellent service if somewhat slow to sign up. This is important to someone of my age. I am very pleased with them and...

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Sally

Simplicity Cremations

7 years ago

Dear Mr Michie,

Thank you for leaving a review.

Kind regards,

Sally Harvey

Client Service Manager

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 21/02/2018

The whole process was carried out in a very sensitive and caring manner. Just what was required.

Sally

Simplicity Cremations

7 years ago

Dear Customer,

Thank you for leaving a review.

Kind regards,

Sally Harvey

Client Service Manager

Prohlédnout si celou recenzi zákazníka

Mrs Susan Power

7 years ago

Datum nákupu: 21/02/2018

Co říká Mrs Susan Power o Simplicity Cremations:

Excellent, professional, caring service.

This was the perfect service for our family. Excellent website with clear details and instructions. Easy to follow process. Considerate, professional staff. Have (sadly) used the service twice in the...

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Sally

Simplicity Cremations

7 years ago

Dear Mrs Power,

Thank you for leaving a review.

Kind regards,

Sally Harvey

Client Service Manager

Prohlédnout si celou recenzi zákazníka