Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Simplicity Cremations Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/simplicity-cremations | Feefo

Zobrazení všech 2,434 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 27/06/2018

First class service with no complications.

A very straight forward process with no complications and the service provided was seamless from start to finish. Many thanks for your valued assistance at a difficult time.

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Mr Neil Collison

7 years ago

Datum nákupu: 26/06/2018

Co říká Mr Neil Collison o Simplicity Cremations:

Good service but not given 5 stars as had to ring up for info twice.

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Mrs Carole Agnes Richards

Liskeard Cornwall

7 years ago

Datum nákupu: 27/06/2018

Co říká Mrs Carole Agnes Richards o Simplicity Cremations:

I would most definitely recommend Simplicity Cremation.

At what was a most difficult time the staff member I spoke to was both sympathetic and very helpful. They helped to make a very stressful situation easier to cope with.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 14/06/2018

Excellent

My mother wanted a completely no fuss cremation. No service, no flowers , no religeon etc. Simplicity did just that for us , giving us choice to change things should we wish to. We were kept infomed...

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 05/06/2018

Excellent service

Excellent service, very friendly and professional all the way through the process

Sally

Simplicity Cremations

7 years ago

Thank you for your review.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 23/05/2018

I would like to give you more as your service was very good , but I have not heard from the funeral director as to whether my mother has been cremated and when I was going to recieve her ashes . I...

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Sally

Simplicity Cremations

7 years ago

Dear Customer,

Thank you for leaving a review.

I am very sorry for the lack of communication from Simplicity Cremations.

I have made some further enquiries into this and will email you separately.

Kind regards,

Sally Harvey

Client Service Manager

Důvěryhodný zákazník

7 years ago

I was contacted by the local funeral director last friday 1 6 2018 and he brought my mother's remains the same day . I spoke to him about the fact that i was going to be told the day that my mother's cremation was to take place , and that did not happen , he was going to pass my comments on . He was very sympathetic and everything has now been resolved . Thank you for your reply .

Sally

Simplicity Cremations

7 years ago

Thank you - I am pleased to hear the matter is now resolved.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 23/05/2018

I can not put into words. I would use them again and would be the first to recommend

Sally

Simplicity Cremations

7 years ago

Thank you for your review.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 22/05/2018

Polite and respectful

Everyone has been so polite and helpful and made it very easy to sort everything out. We are now looking at taking out a pre payment plan with yourselves so our children will have peace of mind too.

Sally

Simplicity Cremations

7 years ago

Thank you for you review.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 18/05/2018

Simplicity were very good and have been helpful throughout, it’s the funeral directors they pass the organising onto I had problems with. I live a distance from where my mother passed so the funeral...

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Sally

Simplicity Cremations

7 years ago

Dear Customer,

Thank you for your review.

I am very sorry to hear of the problems you have experienced with the nominated funeral director.

I will be looking into this further and will contact you via email once my enquiries are complete.

Kind regards,

Sally Harvey - Client Service Manager

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Miss Claire Gowen

7 years ago

Datum nákupu: 11/05/2018

Co říká Miss Claire Gowen o Simplicity Cremations:

Caring, thoughtful and very sympathtic

They were very sympathetic, Gail who came and saw me was lovely, totally understanding and put my mind at rest that Roy would be looked after with his cremation

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