Smooth purchase and service thank you . The only slight improvement I can suggest is with the confirmation email. I paid for next day Saturday delivery but was quite upset when the confirmation...
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Sophie Hogan
Silver Cross
2 years ago
Thank you for taking the time to leave your review. Customer feedback is super important to us and we’ll be sure to pass your comments on to the relevant team, apologies for any confusion caused.
Kind Regards,
Silver Cross Customer Service
Recenze produktu
Sophie Hogan
Silver Cross
2 years ago
Thank you for taking the time to review the Balance, we're pleased you like it.
Kind Regards,
Silver Cross Customer Service
0
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EC
Ellie Cleator
2 years ago
Datum nákupu: 18/05/2023
Co říká Ellie Cleator o Silver Cross:
We bought this to match our coast travel system, only used it once so far but appears to be sturdy and covers the baby perfectly whatever the angle. We did have to contact customer services for help...
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Sophie Hogan
Silver Cross
2 years ago
Thank you for taking the time to leave your feedback, we're pleased to hear that you are happy with the product and service.
Kind Regards,
Silver Cross Customer Service
Recenze produktu
Sophie Hogan
Silver Cross
2 years ago
Thank you for taking the time to leave your feedback, we're pleased to hear that you are happy with the product and service.
Kind Regards,
Silver Cross Customer Service
Product came quickly and is nice and light but when you open it up and fold it down its very easy to get the fanric on the floor and could get dirty easily. The catch to kerp it shut doesn’t move out...
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0
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RH
Rachael H
Motherwell
2 years ago
Datum nákupu: 14/05/2023
Co říká Rachael H o Silver Cross:
Only part of our order arrived. We’ve been waiting a few weeks for the missing box to get here. Communication from customer service hasn’t been great
Sophie Hogan
Silver Cross
2 years ago
We are so sorry that delivery of your order was split, I believe that a member of the team has been in touch today to get this resolved. Should you require any further assistance please don't hesitate to contact our customer service team.
Best Wishes,
Silver Cross
Thank you for your kind feedback, we're so happy to hear that you love your Pop.
Kind Regards,
Silver Cross Customer Service
Recenze produktu
Sophie Hogan
Silver Cross
2 years ago
Thank you for your kind feedback, we're so happy to hear that you love your Pop.
Kind Regards,
Silver Cross Customer Service
0
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Důvěryhodný zákazník
2 years ago
Datum nákupu: 29/10/2022
Pram arrived quickly and well packaged.
Ordered the car seat rain cover separately but that took 2+ weeks to arrive. I emailed to ask if it had been dispatched and received a reply and apology...
Since William Wilson wheeled out the first coach-built model from his Yorkshire workshop at Silver Cross Street, Leeds in 1877, generations have given their children a daily look at the world from prams and pushchairs bearing our logo.
Today, the name still stands for all those principles that William would have held dear. Uncompromising quality. Painstaking craftmanship. Practical design.
We have a saying here at Silver Cross:
"There is no secret to making the world's finest prams - Just take 130 years of experience and add the finest materials; the rest is easy."
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Since William Wilson wheeled out the first coach-built model from his Yorkshire workshop at Silver Cross Street, Leeds in 1877, generations have given their children a daily look at the world from prams and pushchairs bearing our logo.
Today, the name still stands for all those principles that William would have held dear. Uncompromising quality. Painstaking craftmanship. Practical design.
We have a saying here at Silver Cross:
"There is no secret to making the world's finest prams - Just take 130 years of experience and add the finest materials; the rest is easy."
