Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Silver by Mail Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/silver-by-mail | Feefo

MD

Mrs alison Doyle

Wrexham

8 years ago

Datum nákupu: 07/09/2016

Co říká Mrs alison Doyle o Silver by Mail:

Excellent products and customer service

Excellent ease of use website, quick efficient delivery

Recenze produktu

0

MM

Mrs Alison Thomas Millard

Sa18 3jt

8 years ago

Datum nákupu: 28/07/2016

Co říká Mrs Alison Thomas Millard o Silver by Mail:

Excellent service by Silver by Mail

Top quality jewellery

Recenze produktu

0

Důvěryhodný zákazník

8 years ago

Datum nákupu: 29/07/2016

Excellent as always

Always excellent service every time. Good communication and prompt delivery.

Recenze produktu

0

Důvěryhodný zákazník

8 years ago

Datum nákupu: 09/08/2016

Good quality

Good speedy service.

Recenze produktu

0

Důvěryhodný zákazník

8 years ago

Datum nákupu: 03/08/2016

engraving not clear

I had the word 'dance' engraved but the 'c' is so curly at the top that it is almost the same as the 'e' so the word is not that clear. A bit disappointing every time I take the ring on and off.

Gareth

Silver by Mail

8 years ago

Dear Ms Giles,

Thank you for your feedback. We sincerely apologise that you have been disappointed with the engraving on the Hidden Message Ring ordered from us. We would be grateful if you would be able to contact customer services regarding this so that they may look into how we can assist you further with this matter. If you could quote 'Feefo' and your Order Reference they will be able to easily locate your order and have access to the note that has been placed on your account regarding this matter. The email address to use if contactus@silver.uk.com.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297

Recenze produktu

Gareth

Silver by Mail

8 years ago

Dear Ms Giles,

Thank you for your feedback. We sincerely apologise that you have been disappointed with the engraving on the Hidden Message Ring ordered from us. We would be grateful if you would be able to contact customer services regarding this so that they may look into how we can assist you further with this matter. If you could quote 'Feefo' and your Order Reference they will be able to easily locate your order and have access to the note that has been placed on your account regarding this matter. The email address to use if contactus@silver.uk.com.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297

0

MG

Mrs Christine Gray

Bishop Auckland

8 years ago

Datum nákupu: 29/07/2016

Co říká Mrs Christine Gray o Silver by Mail:

good

prompt delivery

Recenze produktu

Customer Service

Silver by Mail

8 years ago

Dear Mrs Gray,

Thank you for your feedback. We sincerely apologise that you have experienced a problem with the Sunset Blossom Earrings purchased from us. This is not a problem we have been aware of and thank you for drawing it to our attention. We would be grateful if you would be able to contact customer services so that they can look to rectify this situation for you.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297
contactus@silver.uk.com

0

MB

Mrs Kerry Brown

Kent

8 years ago

Datum nákupu: 31/08/2016

Co říká Mrs Kerry Brown o Silver by Mail:

Perfect :-)

Great service, super fast delivery. Overall a very smooth transaction

Recenze produktu

0

MH

Mrs Hazel Holland

Manchester

8 years ago

Datum nákupu: 02/08/2016

Co říká Mrs Hazel Holland o Silver by Mail:

Great service and earrings

Lovely earrings. Had a problem with them sent them back and they sent me a new pair straight back no quibbles.

Recenze produktu

0

Recenze společnosti Silver by Mail

Turquoise Cove BraceletVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobkuBeautiful finish and good quality

Keishi Pearl BraceletVíce recenzí pro tento výrobek (23)Prohlédnout si stránku výrobkuExcellent product and good quality

Sparkling Solitaire StudsVíce recenzí pro tento výrobek (1,393)Prohlédnout si stránku výrobkuIt was on offer good quality for the price

Bell Flower EarringsVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuJust lovely. Perfect size and I wear them a lot.

Huggy HoopsVíce recenzí pro tento výrobek (61)Prohlédnout si stránku výrobkuSmall but comfy and good quality. Can be worn day and night. For me they replace studs. They look better and are comfier. I have bought from SbM for many years and am consistently happy with the...Přečíst vše

Engraving ChargeVíce recenzí pro tento výrobek (98)Prohlédnout si stránku výrobkuI had the word 'dance' engraved but the 'c' is so curly at the top that it looks almost the same as the 'e'. I'm a bit disappointed ever time I take the ring on and off.

Sunset Blossom EarringsVíce recenzí pro tento výrobek (28)Prohlédnout si stránku výrobkuDicoloured and went dull very quickly - within a couple of days. Very poor

Silver Tassel Bracelet For WomenVíce recenzí pro tento výrobek (132)Prohlédnout si stránku výrobkuSimply beautiful and unusual

Meadow Sweet Studs (Brushed)Více recenzí pro tento výrobek (35)Prohlédnout si stránku výrobkuVery pretty and good quality. Lovely design.

Auburn Fall EarringsVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuLovely earrings very pretty.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?