Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Shield Total Insurance Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/shield-total-insurance | Feefo

MB

Mr R Burns

Ověřeno Feefo

5 years ago

Co říká Mr R Burns o Shield Total Insurance:

Excellent service all round.

Excellent service and very reasonable premium rates. No complaints at all.

Recenze produktu

Datum nákupu: 09/02/2021

0

Důvěryhodný zákazník

Ověřeno Feefo

5 years ago

I did not get my documents emailed after paying for my insurance. I had to call back to request them and it took several days before I received them.

Sarah

Shield Total Insurance

5 years ago

We're sorry that there was a delay in you receiving the documents. We understand that there are some Royal Mail delays being reported in some areas of the country, so this may be to blame.

Důvěryhodný zákazník

5 years ago

I did not get my documents sent by royal mail. I asked for them to be sent by email

Recenze produktu

Datum nákupu: 19/02/2021

0

Důvěryhodný zákazník

Ověřeno Feefo

5 years ago

Quick and easy

Online. Quick and easy.

Recenze produktu

Datum nákupu: 21/02/2021

0

Důvěryhodný zákazník

Ověřeno Feefo

5 years ago

Excellent service

Offered excellent service . Found us a better deal on our caravan insurance.

Recenze produktu

Datum nákupu: 20/02/2021

0

Důvěryhodný zákazník

Ověřeno Feefo

5 years ago

Satisfied.

Been with Shield for many years and fortunately never had to make a claim, but when renewal is due I contact them and have never had trouble with renewal and always pleasant to deal with.

Recenze produktu

Datum nákupu: 19/02/2021

0

MP

Mr K K Penman

Ověřeno Feefo

5 years ago

Co říká Mr K K Penman o Shield Total Insurance:

Not happy

When I received the documents it was apparent the policy was not what I wanted , I called and asked if what I needed could be added, as this was not possible I asked for a refund . I was told I would...

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Sarah

Shield Total Insurance

5 years ago

Thank you for your feedback. Following our telephone conversation, we hope that you are now content with the resolution. Our online customer journey is always being refined, so we will take your feedback on board to ensure that documents are available at an earlier point in the quote process. We would love the chance to provide you with a quote again next year please.

MP

Mr K K Penman

5 years ago

i still have not received the refund, despite being told it would be paid direct to my bank account

Sarah

Shield Total Insurance

5 years ago

We're sorry that you haven't received your refund. As we've discussed on the phone, we will investigate and ring you when we know more. Sorry for any convenience.

Recenze produktu

Sarah

Shield Total Insurance

5 years ago

Thank you for your feedback. Following our telephone conversation, we hope that you are now content with the resolution. Our online customer journey is always being refined, so we will take your feedback on board to ensure that documents are available at an earlier point in the quote process. We would love the chance to provide you with a quote again next year please.

Sarah

Shield Total Insurance

5 years ago

Thank you for your feedback

Datum nákupu: 23/01/2021

0

MJ

Mrs J Johnson

Ověřeno Feefo

5 years ago

Co říká Mrs J Johnson o Shield Total Insurance:

No problems , very helpful

Recenze produktu

Datum nákupu: 16/02/2021

0

Důvěryhodný zákazník

Ověřeno Feefo

5 years ago

Simple to arrange and affordable

Found the service meets all my requirements

Recenze produktu

Datum nákupu: 14/02/2021

0

MN

Mr N N Nutting

Ověřeno Feefo

5 years ago

Co říká Mr N N Nutting o Shield Total Insurance:

Website very easy to use for renewal.

Recenze produktu

Datum nákupu: 10/02/2021

0

Důvěryhodný zákazník

Ověřeno Feefo

5 years ago

Poor experience

Was good value now only average, acknowledgment of online payment not sent, phone not answered in a reasonable time, call back didn't happen - leaves no confidence they will be contactable in the...

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Sarah

Shield Total Insurance

5 years ago

It was great to speak to you today to discuss your feedback. We're pleased that you are now a happy customer and that this has been resolved.

Recenze produktu

Datum nákupu: 10/02/2021

0

Recenze společnosti Shield Total Insurance

Holiday HomesVíce recenzí pro tento výrobek (81)Prohlédnout si stránku výrobkuVery fair and reasonable premium rates

TourersVíce recenzí pro tento výrobek (145)Prohlédnout si stránku výrobkuIt still seems a lot of money for caravan insurance

TourersVíce recenzí pro tento výrobek (145)Prohlédnout si stránku výrobkuNot gone up more than normal. Van protected while not used.

TourersVíce recenzí pro tento výrobek (145)Prohlédnout si stránku výrobkuVery experienced company. Excellent service.

TourersVíce recenzí pro tento výrobek (145)Prohlédnout si stránku výrobkuNever had any problems over the years and always willing to negotiate better prices if possible, and pleasant too boot.

Vantage Motorhomes Product 2Více recenzí pro tento výrobek (74)Prohlédnout si stránku výrobkuNot what I required blah blah

TourersVíce recenzí pro tento výrobek (145)Prohlédnout si stránku výrobkuVery pleased a good company to deal with

TourersVíce recenzí pro tento výrobek (145)Prohlédnout si stránku výrobkuIt seems to cover my requirements and affordable.

TourersVíce recenzí pro tento výrobek (145)Prohlédnout si stránku výrobkuGood Caravan cover for reasonable price.

TourersVíce recenzí pro tento výrobek (145)Prohlédnout si stránku výrobkuAs per customer experience. Was left not knowing if insurance was in place or not during period of no response. Also unclear where company is now based (Basildon or Redditch) or what numbers to use.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?