Recenze společnosti Batterycharged.co.uk

Thank you for your review of our service.  While it is gratifying to be praised for our service with our BatteryCharged hat on, it concerns us that you didn’t find the same level of service with our Shield hat on.  In particular we are a little concerned that you clearly found a large discrepancy in the level of service between two members of staff that actually sit in the same office doing the same tasks.  We use the Feefo Review service because it provides genuine customer feedback and we use the feedback as part of our Continuous Improvement Programme within the Shield Group.  Fortunately it is quite rare, but when we receive justified criticism from a member of the public, we see it as an opportunity to learn.  To this end, if you would be kind enough to contact either Battery Charged, or Shield, and ask for Alan Duffy, we can learn from your experience.