Trips were reasonably well organised and Karamo was helpful.
Recenze produktu
Clare
The Gambia Experience
1 year ago
Thank you for your comments on Coco Ocean. I'm sorry you found some elements didn't match up to others, it sounds as though you enjoyed your stay overall though.
Datum nákupu: 28/01/2025
0
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MC
Mr Collins
Ověřeno Feefo
Brentwood
1 year ago
Co říká Mr Collins o The Gambia Experience:
Very good
Recenze produktu
Clare
The Gambia Experience
1 year ago
I'm pleased to hear many elements of your stay were good. We generally receive very positive feedback on the breakfast and meals offered at Bakotu, I'm sorry this was not your experience.
Easy booking and check in. Worked like clockwork.....Office and rep around to sort any queries.
Great service as usual and I've been coming to Gambia since the 1980's!
Recenze produktu
Clare
The Gambia Experience
1 year ago
Well said Mr Robertson! We couldn't agree more! Thank you for your review.
No issues at all with our room,just what we wanted-overlooking the garden and waking up to the birds.What could be better than a cuppa on the patio in PJ's listening to the birds!This hotel has...
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Recenze produktu
Clare
The Gambia Experience
1 year ago
Having a memorable holiday for all the right reasons is all you can wish for and we are so pleased this was your experience at Kombo Beach! Thank you for your 5 star review.
We are sorry to hear you felt you were given different information? It would be helpful to know what this was in relation to so we can ensure all information given is correct. I'm also sorry you found the food options to be limited. Bakotu pride themselves on offering freshly cooked food to order, rather than your typical buffet or standard meal options. It is one of the aspects of the hotel that sets them apart from others. I'm pleased to hear however, you enjoyed many of the other aspects of your stay such as the friendly staff and its peaceful setting.
Datum nákupu: 28/01/2025
0
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Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Recenze produktu
Clare
The Gambia Experience
1 year ago
The Gambia Experience made contact with you as soon as they were made aware by Kombo Beach of the overbooking. Situations such as these are very rare fortunately and we do apologise you were so disappointed by this. I'm pleased you enjoyed your stay, however, and enjoyed Kombo Beach's fantastic location as well as the food and friendly staff.
From initial welcome through all the interactions beyond that, all the staff were clearly well trained and able to deal well with all the guests in a friendly and efficient way. It was a pleasure to...
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Recenze produktu
Clare
The Gambia Experience
1 year ago
I'm so happy you loved Leo's Beach Hotel and enjoyed it's tranquil and relaxed ambience. Thank you for the lovely review.
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.