Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Serendipity Diamonds Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/serendipity-diamonds | Feefo

Důvěryhodný zákazník

2 years ago

Datum nákupu: 06/03/2023

First class

Service was top class from first enquiry through to follow up after delivery, and it was all provided in a friendly and competent manner.

Emily Austin

Serendipity Diamonds

2 years ago

Hello, Thank you for taking the time to leave us feedback on our service today. We are delighted to hear you are happy with the service provided. It was such a pleasure to help with your very special purchase. Please don't hesitate to get in touch if you need anything in future at all. Best Wishes Emily and the Team at Serendipity.

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NS

Nick Simmonds

East Cowes Isle of Wight

2 years ago

Datum nákupu: 29/03/2023

Co říká Nick Simmonds o Serendipity Diamonds:

HIGHLY RECOMMENDED !!!!!

Excellent products and excellent and friendly service

Emily Austin

Serendipity Diamonds

2 years ago

Thank you so much for leaving us feedback today! We are so pleased to hear you are happy with the service received and that you would recommend us. Wishing you all the very best, Emily and the Team at Serendipity

Recenze produktu

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JA

Julie Attrill

Isle of Wight

2 years ago

Datum nákupu: 29/03/2023

Co říká Julie Attrill o Serendipity Diamonds:

Certainly would recommend! Amazing service And beautiful jewellery, always happy to talk and help you design bespoke pieces

Emily Austin

Serendipity Diamonds

2 years ago

Good Morning, Thank you for taking the time to leave us feedback today, this is always greatly appreciated. It's wonderful to hear you are happy with the service from Serendipity, the whole team were delighted to help along the way. And please don't hesitate to reach out if you need anything in future. Kind Regards Emily and the Team at Serendipity

Recenze produktu

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Důvěryhodný zákazník

2 years ago

Datum nákupu: 03/04/2023

Very satisfied, beautiful jewellery

Specialist expertise in the design and manufacture of beautiful items. Excellent communications to give high customer satisfaction,

Emily Austin

Serendipity Diamonds

2 years ago

Thank you for taking the time to leave us feedback today, we are delighted to hear you are pleased with the service from the team. It was an absolute pleasure to help along the way with your bespoke ring design. Best Wishes Emily and the Team at Serendipity

Recenze produktu

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VO

Vanda Odea

2 years ago

Datum nákupu: 16/01/2023

Co říká Vanda Odea o Serendipity Diamonds:

A great team of helpful and informative people. If they didn’t know the answer, they would find out, nothing was too much trouble.

Emily Austin

Serendipity Diamonds

2 years ago

Good Morning, Thank you for taking the time to leave us feedback today, we are so pleased to hear you were happy with our service :) It was an absolute pleasure to help along the way, and please don't hesitate to get in touch if you need anything in future at all.

Recenze produktu

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Důvěryhodný zákazník

2 years ago

Datum nákupu: 17/02/2023

Fabulous Serendipity experience

Emily looked after me, she was knowledgeable, friendly and professional in her manner. Whilst I knew roughly what I wanted, I looked at lots of rings. Emily kept me up to date ( email and telephone)....

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Emily Austin

Serendipity Diamonds

2 years ago

Good Morning, thank you so much for taking the time to leave us feedback today. We are so pleased to hear you are happy with the service provided, it was an absolute pleasure to help along the way with your beautiful ring design. Wishing all the very best, Emily and the team at Serendipity Diamonds.

Recenze produktu

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Sheila

USA

2 years ago

Datum nákupu: 16/01/2023

Co říká Sheila o Serendipity Diamonds:

FANTASTIC COMPANY TO DEAL WITH!

Super friendly customer service! They are very careful to confirm ring size and shipping address. Excellent quality and price!

Drina Shephard

Serendipity Diamonds

2 years ago

Thank you so much for taking the time to leave us such a lovely review. We love to hear from our clients and about their experience with us, so thank you, it means a lot to us.

Recenze produktu

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WT

William Taylor

2 years ago

Datum nákupu: 16/01/2023

Co říká William Taylor o Serendipity Diamonds:

Lovely people, lovely rings!

Such lovely people to deal with especially Emily. She was very knowledgeable and really helped us. She also made some wonderful suggestions which made for an even better choice.

Emily Austin

Serendipity Diamonds

2 years ago

Hello, Thank you so much for taking the time to leave us feedback today. This has been delightful to read today! It was my pleasure to help with your very special purchase.

Recenze produktu

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AH

Adm Herrick

2 years ago

Datum nákupu: 28/11/2022

Co říká Adm Herrick o Serendipity Diamonds:

Serendipity always give great customer service and this time were more than helpful sorting out a replacement ring which I had a to pay for via an insurance claim. Everything was sorted out without...

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Emily Austin

Serendipity Diamonds

2 years ago

Thank you for taking the time to leave us feedback today, this has been a pleasure to read. We are so pleased to hear you were happy with our customer service on helping with the replacement claim. Although we were very sorry to hear it was under these circumstances, the whole team was delighted to help along the way. Best wishes Emily & the team at Serendipity

Recenze produktu

Emily Austin

Serendipity Diamonds

2 years ago

Thank you for taking the time to leave us feedback today, this has been a pleasure to read. We are so pleased to hear you were happy with our customer service on helping with the replacement claim. Although we were very sorry to hear it was under these circumstances, the whole team was delighted to help along the way. Best wishes Emily & the team at Serendipity

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Důvěryhodný zákazník

2 years ago

Datum nákupu: 28/11/2022

Happy with every thing

My order over the phone was quick and simple. The lady was helpful and friendly. Would definately consider buying from you again.

Drina Shephard

Serendipity Diamonds

2 years ago

Thank you so much for your lovely review, it was an absolute pleasure to have been able to help you with your lovely pendant. We thank you for your order and for taking the time to leave us a review.

Recenze produktu

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Recenze společnosti Serendipity Diamonds

Rune Engraved Titanium Wedding Ring, 9mmVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuExcellent quality product that fitted perfectly thanks to the staff. The service given was excellent from all the staff

Helena, 2 Stone, Bezel Set, Ring Mount Holding Client's own Stones, Created in PlatinumVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuAmazing as always thank you for great service

Bespoke, Bomb Style, D Shaped, Channel Set Ring, 13 x Oval Rubies 2.55cts, 14 x 2mm x 2mm Princess Cut Diamonds, 0.70vts, GVS, Created in 18ct Yellow Více recenzí pro tento výrobek (64)Prohlédnout si stránku výrobkuStunning result to a high quality. Met the brief precisely.

Trilogy diamond ring, featuring a central emerald cut diamond alongside 2 x princess cuts. Created in 950 Platinum.Více recenzí pro tento výrobek (64)Prohlédnout si stránku výrobkuI absolutely love my ring, the clarity of the diamonds is fantastic.

Hammered Wedding Ring, 6mm, Mirror Polish Finish, Created in PlatinumVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuBeautiful ring in hammered mirror finish. Light reflects in directions just as video shows. Plain band style with pizazz! Very pleased!

Coral - Pink Sapphire and Diamond Engagement Ring, Central 5mm Pink Sapphire, Alternating Pink Sapphire and Diamond ShouldersVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuBeautiful ring. Exactly what we asked for

Slight Court Wedding Ring, Medium Weight, 5mm, Engraved, Created in PlatinumVíce recenzí pro tento výrobek (23)Prohlédnout si stránku výrobkuA replacement for one that was lost - the only criteria was that it had to be identical to the original and it is.

Handmade Silver Isle of Wight Pendant set with DiamondVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuThe necklace is beautiful. The shape of the Island is perfect. Just what I wanted.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?