Appalling client interface. Lack of communication. Wrong business model.
Sequence recommended MUVE to me. Unfortunately, I failed to check their reviews before engaging them, otherwise I would have NEVER have engaged them. The following cooments all relate to MUVE.
Worst...
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Zoe
Sequence Home Conveyancing
6 months ago
We’re very sorry to hear about your experience and appreciate you sharing such detailed feedback. We take concerns about communication, service delays, and our business processes very seriously and will ask the firm to review this matter internally to prevent similar issues in the future.
1
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Důvěryhodný zákazník
Ověřeno Feefo
6 months ago
I did not request this service, very disappointed that our contact and pers
I did not request this service, very disappointed that our contact and personal details were passed to you without our consent and we are still receiving emails from you, even though I asked for our...
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Zoe
Sequence Home Conveyancing
6 months ago
We’re very sorry to hear about this and take your concerns regarding consent and data privacy seriously. We will review this matter internally and ensure your details are removed from our communications.
1
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Důvěryhodný zákazník
Ověřeno Feefo
6 months ago
No answer to any email since almost a month. Tryied giving a phone call to which I was told they will look into my file and email me back, which did not happen neither. Cherry on the cake, I just...
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1
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MA
Miss Charlotte Akehurst
Ověřeno Feefo
GBR
6 months ago
Co říká Miss Charlotte Akehurst o Sequence Home Conveyancing:
Efficient and informed. Lisa Hazelton is brilliant
We were assigned Lisa Hazelton for the sale of our home and the purchase of our new home (ongoing).
She has been absolutely brilliant; friendly and professional. Quick to respond and efficient in...
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0
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Důvěryhodný zákazník
Ověřeno Feefo
6 months ago
All Good
Fine - delays from buyers but in good time by Tilleys.
All straightforward and uneventful from my end.
0
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MB
Mr Stephen Richard Brown
Ověřeno Feefo
GBR
6 months ago
Co říká Mr Stephen Richard Brown o Sequence Home Conveyancing:
Sale, no mortgage no chain
Very quick responses.
0
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Důvěryhodný zákazník
Ověřeno Feefo
6 months ago
I received a phone call from a surveyor and then was told they would ring me back with an appointment. I’ve never heard back from them since. Still waiting..
Zoe
Sequence Home Conveyancing
6 months ago
We’re sorry to hear about your experience and appreciate your feedback. We take concerns about missed follow-ups seriously and will review this internally to improve our service.
0
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MC
Mr Sandip Chauhan
Ověřeno Feefo
GBR
6 months ago
Co říká Mr Sandip Chauhan o Sequence Home Conveyancing:
C.Simms
Christopher Simms is very prompt with his replies and is ahead of the sale documents in advance
0
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MR
Ms Joanna Ramirez
Ověřeno Feefo
GBR
6 months ago
Co říká Ms Joanna Ramirez o Sequence Home Conveyancing:
I’m not a great computer wizard and she was kind and thorough
She helped me through the process so far!
I also heard her on the phone to the estate agent and found the experience the same
Thank...
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0
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Důvěryhodný zákazník
Ověřeno Feefo
6 months ago
Excellent services
I was first time buyer,jehnnai is best solicitor ,my process was very smooth jehnnai keep me up to date almost every week,
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.