The product I wanted was out of stock and through the chat function I was able to request a notification of availability. Fantastic service, I was informed and I purchased immediately :)
Great service and attention to the customers' needs. I used both online chat and phone calls to clarify I was making the correct purchase and both were helpful.
The service was brilliant. Ordered late in the evening, but despatched next day and received day after that. Rang them to ask about dispatch morning after on line order and lady was very helpful and...
Product arrived in a condition that it was not even useable.
Sensory Direct
Sensory Direct
10 years ago
Hi. I am am sorry that you have had issues with your product and that nobody has got back to you. The cushion has a simple valve which is simply inflated by blowing into it. It does not require much air and therefore a pump is not usually required. I have left a message on your voicemail to discuss this and hopefully reach a satisfactory outcome for you.
Andrew
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
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Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.