I ordered a weighted blanket, lap pad and sensory cushion. The lap pad and sensory cushion came in one delivery and before I had a chance to chase the weighted blanket I received a call from Sensory...
The service has been extremely poor. My husband ordered my autistic son a weighted blanket and was told after the payment had been taken that the item wasn't available. This was over 2 weeks ago and...
Přečíst další
Andrew Caws
Sensory Direct
10 years ago
Further to our telephone conversation it would appear you have got us confused with another company you have been dealing with. We make our own weighted blankets and so all weighted items are available and can be made at short notice if they are not in stock. We have not received any payment from you and have not been contacted by you. We would never treat our customers in the way you have described.
Recenze produktu
Andrew Caws
Sensory Direct
10 years ago
These items were clearly damaged in transit but we were not aware of any issues until we received your feedback. If you receive damage items please let us know by telephone or email and we will replace them free of charge. As promised a new set will be sent out to you.
Datum nákupu: 14/03/2016
0
Sdílet
Důvěryhodný zákazník
10 years ago
Easy to use website, fast postage, great service.
Recenze produktu
Datum nákupu: 03/03/2016
0
Sdílet
Důvěryhodný zákazník
10 years ago
Easy to deal with, order arrived promptly, well packaged
Recenze produktu
Datum nákupu: 09/03/2016
0
Sdílet
Důvěryhodný zákazník
10 years ago
prompt delivery and kept informed of time of delivery
Part of my order arrived fairly quickly but the other half longer - would have been an idea to put a note or something in the first parcel to let me know they were out of stock and would sent when...
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.