ok they were quick to deliver. Annoying asking for feedback
Recenze produktu
Andrew Caws
Sensory Direct
10 years ago
Thank you for your feedback. The deep pressure vest is one of our most popular items due to it's flexibility. There is not much velcro on the vest - there is some on the end of of the body wrap and some on the each end of the shoulder straps. The whole of the outer of the vest is not actually velcro but is velcro receptive (meaning velcro can be stuck to it) which allows the vest to be adjusted to the users exact requirements - so it can be as tight and snug as required. We use high quality anti bacterial neoprene in our vests.
We were not aware that you did not receive your item. Small items are sent out via Royal Mail and sometimes things can go astray in the post. If you call or email us to let us know you had not received the item we would send it out again. Leaving bad feedback without making us aware that there is a problem does not give us any chance to rectify the issue which is a little unfair as we always go to great lengths to ensure that our customers are satisfied with the products and service they receive.
Easy to order and fast delivery. A couple of my items were incorrectly sent but with one phone call the correct items were sent out and received the following day. Excellent service and goods.
My order was missing something, and after I contacted them the item was sent to me immediately and I got it the next day. A really positive customer service experience.
First time I have used this site. Very easy to navigate ,found some interesting products which hopefully help my young Grandson . Will probably use this site again. Only downside is the vat and...
Amazing service and quality of product. The ear protectors arrived next day and have made a huge difference in our life.
I used these guys over other places because I felt they understood what they...
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
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Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.