Your service was very efficient thank you
Both the boys love there blankets and use them also to snuggle on the sofa in there quiet times
Night times have been more settled with better sleeping...
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Andrew Caws
Sensory Direct
9 years ago
Hi Marta - thank you for your kind feedback. We are delighted to hear that your boys love their Classic Blankets! :)
Excellent product delivered on time. The children in my class have had great fun using it in their Science learning and as part of our space themed reading corner
The product is fine but it was delivered to the wrong place! An entirely different school on a different road with a very different name about 5 min drive away. Fortunately we have contacts with the...
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Andrew Caws
Sensory Direct
9 years ago
Hi Naomi - thank you for your feedback. We are sorry to hear that your parcel was delivered to the wrong location - this is very unusual. If you would kindly email me on info@sensorydirect.com quoting your name, order number and 'Feefo' in the subject line I would be happy to look into this for you. Yours, Sophie at Sensory Direct
Datum nákupu: 05/09/2016
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Důvěryhodný zákazník
10 years ago
Good products on a great website- easy to place an order.
Less impressed with the courier - not directly Sensory Direct's fault. Bit of an annoying pick up arrangement.
Very good product but deceptive to not include VAT in price. Postage costs high. Box partly crushed.
Andrew Caws
Sensory Direct
9 years ago
Hi Victoria, thank you for your feedback. Prices displayed on our website do not include VAT as standard as many of our items are VAT exempt - this is something we are actively working on correcting. We send larger orders such as yours via DPD for delivery within 1-2 working days and detailed tracking information online and via SMS, which reflects the shipping costs. We apologise that the box you received was partly crushed - we do our best to avoid this but unfortunately this can happen in the shipping process. I am delighted to read that you are satisfied with your products, and we look forward to welcoming you back to the site soon.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.