Recenze společnosti SeeTheWorld

Hello, thank you for your fantastic review of our service. We're very pleased to know you found our booking system easy to use and we hope you enjoy your trip! Kind regards, Emily

Hi Frank, Thanks for your feedback. We are extremely sorry that you have not received the further confirmation from our partner. Our team have been looking into this for you today and we will be in touch shortly directly to resolve this with you. Best Regards, Emma

Hi Frank, we're following up now that your booking query has been handled directly with our team. We'd like to apologise for the complication with your booking and once again thank you for your patience, whilst we and our partners have been adjusting to the current working situation and prioritising imminent holiday cancellations during these unprecedented times with the Covid-19 epidemic and lockdown. We'd like to reassure you that this is not reflective of our usual customer service level and response times, but that our bookings team is now fully back on track for the summer and 2020/21 winter bookings. Kind regards and stay safe, Emma

Hi Julie, Thanks for taking the time provide us your feedback & review. We are glad the refund has reached you for your previously booked lessons. We once again are sorry this impacted your holiday but we hope to see you next season under better circumstances. Kind Regards, Emma

Hi Mark, Thanks for your feedback. We have provided the timing feedback to our partner to better ensure this changes for future bookings. We appreciate that we were able to provide you clear and positive communication during your booking process. We hope you have a wonderful trip to Val Thorens. Best Regards, Emma

Hello, Thanks for your feedback. We are sorry that the you did not find the map & confirmation clear for your meeting point. We have been in touch via email with more information and GPS tracking points for you. We wish you a pleasant journey. Best Regards, Emma

Hello Konstantin, Thanks for your feedback. We wish you a pleasant journey on your upcoming transfer this week. Best Regards, Emma

Dear Fay, Thanks for your feedback. We checked with our partner AlpyBus and they confirmed the booking has been booked in their system since the 4th of January. We sincerely apologise the team member you spoke with at AlpyBus was unable to find your booking in their system at the time of your phone call. Please rest assured your booking is confirmed and AlpyBus will resend your confirmation. Best Regards, Emma

HI Fay, Thanks for your message. We have got in touch via email with you today to reinstate your booking & sent through a new payment link for the balance that was previously refunded to you. For anything further please contact us via bookings@seetheworld.com. Best Regards, Emma

Hi, Thank you so much for your very kind review. We're delighted you found our answer quick and helpful, let us know if there's anything else we can help you with. Have a wonderful time in Bourg this summer! Ana

Hi Ilona, Thank you for providing us with such a lovely review. We are very happy to hear that you found our service very efficient. We hope you have a wonderful time on your trip to Chamonix this summer! Kind Regards,Emma

Thank you for providing us with such a great review. We are very happy to hear that we provided a quick and efficient booking process for your ski lessons. We hope you had a wonderful time away on your trip! Best wishes,Emma