Have encountered no problems setting up the initial account and subsequent reinvestment. Annual statements have…
Have encountered no problems setting up the initial account and subsequent reinvestment. Annual statements have been sent/received on time.
0
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Důvěryhodný zákazník
12 years ago
Long delay between completing the application online and receiving the paperwork. (Not a problem encountered…
Long delay between completing the application online and receiving the paperwork. (Not a problem encountered on previous occasions.)
Secure Trust Bank
Secure Trust Bank
12 years ago
Thank you for your feedback, we’ve looked into the issue and apologise for the inconvenience caused. We believe you have spoken with one of our team. If you need any further help, please contact us on 0121 683 6410.
Kind regards
Secure Trust Bank
0
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Důvěryhodný zákazník
12 years ago
Sadly I have no recollection of a Memorable Word. I am therefore unable to use…
Sadly I have no recollection of a Memorable Word. I am therefore unable to use telephone banking with you. I attempted to right the matter by sending a copy of my passport certified by an accountant....
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Secure Trust Bank
Secure Trust Bank
12 years ago
Thank you for your feedback, I understand a member of the team has spoken with you and the issue is now resolved. If we can be of any further assistance please contact us on 0121 683 6410.
Kind regards
Secure Trust Bank
0
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Důvěryhodný zákazník
12 years ago
Generally good although the instructions for making a deposit were a little unclear. I decided…
Generally good although the instructions for making a deposit were a little unclear. I decided to call and ask but was on the verge of sending the money to the wrong place
0
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Důvěryhodný zákazník
12 years ago
Excellent service, very good telephone support.
0
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
I have had no problem in any dealing i had with them
0
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Důvěryhodný zákazník
12 years ago
From start to finish easy and quick to set up . Will recommend Secure Trust…
From start to finish easy and quick to set up . Will recommend Secure Trust Bank if the opportunity arises.
0
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Důvěryhodný zákazník
12 years ago
Easy to apply... Very easy to use
0
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Firstly, the ways of checking our balance is 100% inconvenient.
Why? Because I have to spend…
Firstly, the ways of checking our balance is 100% inconvenient.
Why? Because I have to spend minimum of £5 recharge card just to find out my balance when other customer are just a click away to...
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Secure Trust Bank
Secure Trust Bank
12 years ago
Thank you for your comments. Following our conversation, In future you can call us on 0121 693 9111 to discuss your deposit account, which could be a cheaper alternative for you
Kind regards
Secure Trust Bank
0
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Market leading interest rate when savings bond was purchased
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.