Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Secure Trust Bank

Zobrazení všech 6,381 recenzí

Michael Busby

Ověřeno Feefo

10 months ago

Sophie

Secure Trust Bank

10 months ago

Hi Michael, Thank you for your 5 star review, We appreciate it! Kind regards, Sophie

Richard BAXTER

Ověřeno Feefo

10 months ago

Co říká Richard BAXTER o Secure Trust Bank:

Easy to set up an account

Sophie

Secure Trust Bank

10 months ago

Hi Richard, We are pleased to hear you found it easy to open your account with us! Thank you for review, We appreciate it! Kind regards, Sophie

Důvěryhodný zákazník

Ověřeno Feefo

10 months ago

Sophie

Secure Trust Bank

10 months ago

Hi, We appreciate your 5 star review! Thank you Kind regards, Sophie

Jenny Dowler

Ověřeno Feefo

10 months ago

Sophie

Secure Trust Bank

10 months ago

Hi Jenny, We appreciate your 5 star review! Thank you Kind regards, Sophie

Důvěryhodný zákazník

Ověřeno Feefo

10 months ago

Nice and simple

I already had a ISA account, and was happy with the account. Simple to apply for another account in the next tax year.

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear you have had no issue setting up your account with us! Thank you for your review! Kind regards, Sophie

Důvěryhodný zákazník

Ověřeno Feefo

10 months ago

Good experience.

Opened the account promptly and without fuss.

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear you have a good experience with us so far! Thank you for your review, We appreciate it! Kind regards, Sophie

Důvěryhodný zákazník

Ověřeno Feefo

10 months ago

Change to Maturity Options not appreciated.

An excellent place to save money, I've had many fixed term bonds with them before, great service, but this time, I did not get notice that my bond was due to mature, despite looking at my messages...

Přečíst další

Sophie

Secure Trust Bank

10 months ago

Hi, We are glad to hear you find us to be an excellent bank to save with! We are sorry to hear you didn't receive maturity correspondence, two maturity emails are always generated out to all customers with accounts due to mature with in 3 weeks the first would be to let you know the account is coming up to maturity and the second is sent two weeks before with a code for you to be able to access the maturity portal to give instruction, this would have been generated out to the email we hold on file for you. We are sorry for the inconvenience this has caused. Thank you for your review, We appreciate it. Kind regards, Sophie

Důvěryhodný zákazník

Ověřeno Feefo

10 months ago

Transfer at maturity stage

We thought the service was really good, especially the communication side and the competitive rates on offer. The only minor issue was at the maturity stage. We wanted to transfer our money (or at...

Přečíst další

Sophie

Secure Trust Bank

10 months ago

HI, We are pleased to hear you are satisfied with the service you received! In regards to maturity if you wanted to transfer funds from a bond into an isa this can be done but the account would have to mature first and then the desired isa account can be opened, once this is open an internal transfer can be actioned as long as the funds being transferred do not exceed the ISA allowance limit for the tax year. unfortunately we do NOT offer ISAs as retention products for bonds. Thank you for your feedback, We appreciate it! Kind regards, Sophie

Důvěryhodný zákazník

Ověřeno Feefo

10 months ago

Excellent

Easy to use. Not complicated. Quick and courteous.

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear you have no issues with your account. Thank you for your feedback, We appreciate it! Kind regards, Sophie

Důvěryhodný zákazník

Ověřeno Feefo

10 months ago

opening account

quick and efficient service. Helpful response to my email.

Sophie

Secure Trust Bank

10 months ago

Hi, We are pleased to hear you have experienced efficient service in setting up your account with us! Thank you for your feedback, We appreciate it! Kind regards, Sophie

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Secure Trust Bank

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?