Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Scotts of Stow Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

YU

Yu

Ověřeno Feefo

GBR

1 month ago

Co říká Yu o Scotts of Stow:

Unexpected experience

The lady answered the phone was polite and friendly. She was patient with me and showed me where to look at the rules.

Neil

Scotts of Stow

1 month ago

Good afternoon Yu, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

Recenze produktu

Neil

Scotts of Stow

1 month ago

Good afternoon Yu, Thank you for taking the time to leave your review. I am really sorry that you found this product unsuitable for you and it is correct that this is a hygiene sensitive item so therefore can't be returned unless it was unopened and obviously if the item was damaged or faulty we would of course accepted the return. We have taken note of your observations and concerns and apologise for the disappointed this may have caused. Kind regards, Julie Customer Services Team

Datum nákupu: 14/04/2026

0

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

never bought it

Took months from order and payment to promised delivery of soup mug which then suffered several delays ending up with me cancelling order and getting full refund

Neil

Scotts of Stow

1 month ago

Good afternoon, Thank you for your feedback, we are sorry that your order wasn't completed, occasionally there are delays beyond our control and unfortunately this was the case with your order. We do appreciate you taking the time to leave your review. Kind regards, Julie Customer Services Team

Recenze produktu

Datum nákupu: 14/04/2026

0

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Scotts have it covered

Website was easy to use to find what I wanted (seen in catalogue). Product was despatched within a few days. Parcel arrived when expected (email notification) and was well packed. Item was as...

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Neil

Scotts of Stow

1 month ago

Good morning Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

Datum nákupu: 14/04/2026

0

AN

Ann

Ověřeno Feefo

GBR

1 month ago

Co říká Ann o Scotts of Stow:

Great shopping experience

Great service received Easy to order Lovely products to purchase Looking forward to our next purchases

Neil

Scotts of Stow

1 month ago

Good morning Ann Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

Recenze produktu

Datum nákupu: 14/04/2026

0

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Great item

This item was bought as a gift, and was very well received by the recipient, though she has not yet placed it. Also the ordering was very easy and the delivery was quick, cannot fault at all.

Neil

Scotts of Stow

1 month ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

Datum nákupu: 10/04/2026

0

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Good as usual

Neil

Scotts of Stow

1 month ago

Good afternoon, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

Recenze produktu

Datum nákupu: 10/04/2026

0

RI

Richard

Ověřeno Feefo

GBR

1 month ago

Co říká Richard o Scotts of Stow:

Hassle Free Buying

It was easy to order and pay for the item on their website, and delivery was as expected. Delivery was made in the timeframe expected.

Neil

Scotts of Stow

1 month ago

Good afternoon Richard, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

Recenze produktu

Datum nákupu: 09/04/2026

0

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Bed Linen

Very good as usual

Neil

Scotts of Stow

1 month ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

Recenze produktu

Datum nákupu: 01/04/2026

0

KA

Karen

Ověřeno Feefo

GBR

1 month ago

Co říká Karen o Scotts of Stow:

Not received

Your service was good; the postal service was not

Neil

Scotts of Stow

1 month ago

Good Morning Karen, Thank you for your 4-star review, we are pleased that you were satisfied with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

Recenze produktu

Datum nákupu: 01/04/2026

0

RO

Rose

Ověřeno Feefo

GBR

1 month ago

Co říká Rose o Scotts of Stow:

Great buy

Looks lovely in garden great buy

Neil

Scotts of Stow

1 month ago

Good afternoon Rose, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

Neil

Scotts of Stow

1 month ago

Good afternoon Rose, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Julie Customer Services Team

Recenze produktu

Neil

Scotts of Stow

1 month ago

Good afternoon Rose, Thank you for your positive feedback, we are pleased you are happy with your item, we appreciate you taking the time to leave your review. Kind regards, Julie Customer Services Team

Neil

Scotts of Stow

1 month ago

Good afternoon Rose, Thank you for your positive feedback, we are pleased you are happy with your item, we appreciate you taking the time to leave your review. Kind regards, Julie Customer Services Team

Datum nákupu: 31/03/2026

0

Recenze společnosti Scotts of Stow

Cedar RingsVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkutake up too much space in wardrobe, only fit on some coathangers and don't smell very cedar-y

Wildflower Mugs - Set of 2Více recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkulovely colour and design, sturdy stoneware from a trusted British (?) manufacturer

Farmyard FamilyVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuReally pleased with our purchase They look great and good quality Would recommend Thank you

Hen House Cake TinsVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuReally pleased with our new cake tins Look great in our farmhouse kitchen Good size and quality, have been admired with our visitors

Armchair Booster CushionVíce recenzí pro tento výrobek (24)Prohlédnout si stránku výrobkuI thought this cushion would be much firmer. It is very soft and, when sat on, it squashes down so that there is very little boost! I was disappointed.

Floral Meadow Duvet SetVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuI was disappointed in the quality of this bed linen, creases very easily and doesn’t look as good as the picture in your catalogue, not up to your usual standard

Nature CushionVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuI have not received it. Apparently the parcel was lost in the post. I am waiting for you to contact me about a replacement

Fairy Falls Water FeatureVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuVery nice looks lovely in garden great buy

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?