From a service perspective, purchasing, picking up the new PC was easy. The Scoptec designed and built PC, RTX 3080 fan noise is too loud due tot he components selected by Scoptec and is not fit for...
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David
Scorptec Computers
4 years ago
Thanks for your feedback, we are sorry to hear that you are unhappy with your system. Our team have completed their investigation and found that the system is operating within its expected parameters, I believe that we have also provided a solution for you in this situation.
Scorptec generally have pretty good prices and good gear.
Recently purchased an Asus A15, missed the 1Tb version but got the 512Gb. That appeared to be the only difference? Both were listed as having...
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David
Scorptec Computers
4 years ago
Thanks for your feedback, we are sorry to hear that you are disappointed with your product. Please contact our aftersales team by submitting a query on our website from the 'Other Queries' option on our contact page. Our team will be able to follow up and provide assistance and clarification as required.
Received appropriate and good advice regarding the technical issues of my proposed purchase and the order arrived without any delays, in fact faster than expected.
The sales staff were very misleading when giving information about the availability of products and assured me I would receive my order within 3-5 weeks of the sale. However, it was 3.5 months later...
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David
Scorptec Computers
4 years ago
Thanks for your feedback, we apologise for the unexpected stock delays for your graphics card. I am not sure where you are seeing specific information about fulfillment times currently as we had to remove these expected fulfillment times at the end of last year as stock in the first quarter of this year unfortunately took a downwards turn.
We can see that the model you ordered is one of the very few models of the 3080 cards that has been totally fulfilled, many of the other higher end 3080 models still have low fulfillment and we are still waiting on stock to fulfill orders that are much older than yours.
We continue to monitor and update the information available for 30 series stocking on our dedicated informational page, however the continuing manufacturing and stock shortages mean that we are not capable of providing definitive ETAs at this stage.
Scorptec continues to deliver exceptional product knowledge and service even during the trying times ( logistically speaking ) of 2020 and early 2021 - I've had dozens of orders with them in the past...
Scorptec is one of Australia's leading 'clicks & bricks' computer and technology retailers. We provide the latest PC computer hardware & components at the best value possible, and strive for customer service excellence. With multiple retail store locations across Victoria and NSW as well as fast nationwide delivery, Scorptec promises to provide a tailored and personalised experience for all customers.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Scorptec is one of Australia's leading 'clicks & bricks' computer and technology retailers. We provide the latest PC computer hardware & components at the best value possible, and strive for customer service excellence. With multiple retail store locations across Victoria and NSW as well as fast nationwide delivery, Scorptec promises to provide a tailored and personalised experience for all customers.