Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Scenic - Luxury Cruises & Tours Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/scenic-au | Feefo

Důvěryhodný zákazník

19 days ago

Datum nákupu: 07/05/2025

Our Amazing Journey from Budapest to Amsterdam.

They were all very professional and friendly. Brilliant. Top class service.

Recenze produktu

0

Důvěryhodný zákazník

23 days ago

Datum nákupu: 06/05/2025

The staff on our cruise were on the whole fantastic. Service was great. Our butler didn’t seem to be enjoying his job much unlike the other staff.

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

20 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Recenze produktu

0

Důvěryhodný zákazník

27 days ago

Datum nákupu: 03/05/2025

Scenic Cruise from Hell

People very good, processes very poor, with focus on ship movements rather than guest well-being. Disappointed a broken glass was left in my room for half a day even though 3 different staff attended...

Přečíst vše

Recenze produktu

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

20 days ago

Thank you for sharing your experience with us. We’re truly disappointed to hear that your Scenic journey didn’t meet our high standards, as delivering a seamless journey for guests is always our goal. We take your feedback very seriously and will share this with our Customer Care team for review. Please know that we’re committed to learning from all feedback to improve our guest experience.

0

BH

Bruce H

Tylden

1 month ago

Datum nákupu: 21/04/2025

Co říká Bruce H o Scenic - Luxury Cruises & Tours:

Great Cruise but you should know this

Without exception all the crew were thoughtful, pleasant and did their very best to excel

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

20 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Recenze produktu

0

Důvěryhodný zákazník

1 month ago

Datum nákupu: 13/04/2025

Very up close and personal service

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

20 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Recenze produktu

0

BG

Barbara Grindrod

Perth, Australia

1 month ago

Datum nákupu: 21/04/2025

Co říká Barbara Grindrod o Scenic - Luxury Cruises & Tours:

Excellent trip. HIghly recommended.

I have previously commented on this subject. The people and service were exceptional. Couldn't be faulted. Richard our Service Director was extremely good at his job and certainly made our holiday...

Přečíst vše

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

20 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Recenze produktu

0

Důvěryhodný zákazník

1 month ago

Datum nákupu: 21/04/2025

Great trip but some details need to be attended to

Crew were absolutely faultless. Scenic greatest asset is their crew. Cabin service by George was impeccable. What a pleasure it was to meet such a polite efficient courteous young man, Our...

Přečíst vše

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

20 days ago

Thanks for sharing your thoughts with us. We’re glad to hear you enjoyed the journey and we appreciate your helpful feedback. Your comments will be shared with our team as we continue to enhance our guest experience.

Recenze produktu

0

FM

Frances M

Melbourne

1 month ago

Datum nákupu: 21/04/2025

Co říká Frances M o Scenic - Luxury Cruises & Tours:

Cruise Director was very good, he had a very good knowledge of the places we visited. The head of restaurant service was also very good Most of the staff remembered us by name, which was very nice...

Přečíst vše

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

20 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Recenze produktu

0

PL

Phillip L

MANLY WEST

1 month ago

Datum nákupu: 16/04/2025

Co říká Phillip L o Scenic - Luxury Cruises & Tours:

A cruise you should add to your bucket list

After some initial minor problems with the booking everything went smoothly. My family and I were looked after wonderfully on the cruise and your fantastic Entertainment Manager Mabel kept us...

Přečíst vše

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

20 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Recenze produktu

0

CS

Christine S

BRISBANE

1 month ago

Datum nákupu: 16/04/2025

Co říká Christine S o Scenic - Luxury Cruises & Tours:

The professional onboard team created a great atmosphere and were friendly and helpful. The Hotel Director (Goran) and Cruise Director (Lucasz) kept us entertained and well-informed. Aleacia...

Přečíst vše

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

20 days ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Recenze produktu

0

Recenze společnosti Scenic - Luxury Cruises & Tours

23 Day North Sea to the Black Sea - Bucharest to AmsterdamVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?