Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Savvy Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/savvy | Feefo

Zobrazení všech 6,389 recenzí

Důvěryhodný zákazník

9 years ago

Datum nákupu: 30/03/2016

got what we wanted just took a long time

I was told that the finance company had not sent the forms to you guys and that was the hold up but when i rang the finance company they told me that they had sent the forms 3 days earlier and the...

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Savvy Finance

Savvy

9 years ago

Hi Annette , thanks for taking the time to comment about your recent experience with us.We’d appreciate if you can let us know further because the loan documents were sent directly from the lender in your case. From time to time delays can occur and we apologise if this was the case in your situation.

If you would like to discuss this further, please feel free to make contact with your consultant Alastair on 02 9099 0774.

Důvěryhodný zákazník

9 years ago

The lender only sent the forms directly to me after i called them to find out what the hold up was and they had already sent the forms to you guys. Yet when i had asked that morning i was told that the forms had not been sent by the lender yet

Savvy Finance - Phil

Savvy

9 years ago

Your feedback has been acknowledged and acted upon so this problem doesn't occur again. Thanks for bringing it to our attention.

Regards Phil G

Darcy

Victoria

9 years ago

Datum nákupu: 05/04/2016

Co říká Darcy o Savvy:

Ben hosking was an excellent broker who went above and beyond to help me secure my loan very easy to deal with and response time was amazing !

Michelle

Baulkham Hills

9 years ago

Datum nákupu: 24/03/2016

Co říká Michelle o Savvy:

excellent service, great follow ups

Good customer service

Ian

mona vale 2103

9 years ago

Datum nákupu: 09/07/2015

Co říká Ian o Savvy:

Finance made easy

I was very pleased with Savvy finance's services!! they were very professional and customer service was great i'd definitely recommend and use them again Many Thanks Ian Davidson

Důvěryhodný zákazník

9 years ago

Datum nákupu: 30/03/2016

Quite an easy process though spent a little time chasing up SAVVY points of contact

Savvy Finance

Savvy

9 years ago

Hi Frank, thanks for sending us your feedback and we'll make sure you have a better experience with your next finance. Happy driving.

Důvěryhodný zákazník

9 years ago

Datum nákupu: 31/03/2016

Communication was disappointing after deal was set however prior to this & when finalizing paperwork service improved.

All was good except for the sales person who was not responsive when I left messages on his mobile & emails. When we first started to communicate to discuss what services I would like he was very...

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Phil Goedecke

Savvy

9 years ago

Thanks for your feedback. We try and provide the best possible customer service at Savvy so I am sorry your expectations were not met. I hope next time you have a need for finance you will consider us once again. Your comments are useful in that it helps us to identify areas where we need to improve. Thanks again for taking the time to let us know.

Důvěryhodný zákazník

9 years ago

Datum nákupu: 01/04/2016

Very good service, process was quick and straightforward

Důvěryhodný zákazník

9 years ago

Datum nákupu: 01/04/2016

A pleasant experience

I appreciate the support but think the initial consultant could have push a little bit harder in the beginning. At the final areangement and signing if the document and payment arrangement to the...

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Amy

Gawler

9 years ago

Datum nákupu: 01/04/2016

Co říká Amy o Savvy:

Was super impressed with savvy but not that impressdd with the lender and the time it took to get things finalised

Daniel

Victoria

9 years ago

Datum nákupu: 08/04/2016

Co říká Daniel o Savvy:

Easy process. Constant communication and follow-up.

Neobdržel/a jste pozvánku k recenzi?

O Savvy

Savvy is Australia’s leading and fastest growing online financial services company. We provide low interest car loans, truck loans, boat finance, equipment finance, home loans and insurance services and save our customers money by harnessing the power of the internet, the latest technology and delivering outcomes using superior buying power. We are Australia’s online hub for finance savvy customers who want nothing less than the best car finance deal.

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1300 974 066

Level 1, 145 The Parade, Norwood, South Australia, 5067, Australia

Mathew Broadhead IS A WEAPON, SAVVY NEED TO GIVE HIM A RAISE.

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Feefo Trusted Service Awards

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Recenze společnosti Savvy

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?