Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Sastaticket.pk Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 3,655 recenzí

Trusted Customer

9 years ago

Co říká Trusted Customer o Sastaticket.pk:

Price little cheaper than other agents

Shazil

Sastaticket.pk

9 years ago

Dear Mr. Abu Bakar,

Thank you for taking time out to rate our service and to give us feedback. We are happy to hear that you found our prices to be competitive and less than your travel agent. We look forward to servicing you on your future travels.

Regards,

Sastaticket.pk

Důvěryhodný zákazník

9 years ago

High-Five

Excellent customer services, friendly staff and reliable

Shazil

Sastaticket.pk

9 years ago

Dear Customer,

Thank you for taking time out to rate our service and to give us feedback. We appreciate your kind and encouraging words.

Regards,

Sastaticket.pk

Důvěryhodný zákazník

9 years ago

Online process was way to slow At time when i had to change my flight sched...

Online process was way to slow At time when i had to change my flight schedule I waited for hour for the whole process

Shazil

Sastaticket.pk

9 years ago

Dear Customer,

Our sincere apologies for the extremely delayed response and for having to wait for an hour to make changes to your flight. We have investigated your case and would like to apologise for the unacceptable wait.

Since your complaint, we have made changes to our process in all offices in Karachi, Lahore, and Islamabad to ensure that our customers are serviced immediately.

We hope you give us another opportunity to win your trust in your future travels.

Regards,

Sastaticket.pk

Trusted Customer

9 years ago

Co říká Trusted Customer o Sastaticket.pk:

Online credit card not working section.

Very slow phone service feedback.

Shazil

Sastaticket.pk

9 years ago

Dear Mr. Ali,

Thank you for taking time out to rate our service and to share feedback. We are working on adding additional resources to our team and to improving our processes that will result in a better customer service experience. Furthermore, we will be activating online credit and debit card payments by the second week of April.

Once again, our apologies for the inconvenience you had to face. We hope you remember Sastaticket.pk for your future flight and hotel bookings.

Regards,

Team Sastaticket.pk

Důvěryhodný zákazník

9 years ago

Good service by Sastaticket.pk

The turnaround time of furnishing the request isn't fast enough

Shazil

Sastaticket.pk

9 years ago

Dear Customer,

Thank you for taking time out to rate our service and for giving us feedback. We apologise for the inconvenience you had to face to due to our response time. We are working on adding additional resources to our team and to improving our processes that will result in a better customer service experience.

We hope you remember Sastaticket.pk for your future flight and hotel bookings.

Regards,

Team Sastaticket.pk

Důvěryhodný zákazník

9 years ago

Good service by Sastaticket.pk

Convenient. Payment methods should be easier though

Shazil

Sastaticket.pk

9 years ago

Dear Customer,

Thank you for taking time out to rate our service and for sharing feedback on how we can improve. We will be activating online credit and debit card payments in the second week of April. Furthermore, we will also be introducing Easypay and JazzCash payment options in the near future.

We hope you remember Sastaticket.pk for your future flight and hotel bookings.

Regards,

Team Sastaticket.pk

Trusted Customer

9 years ago

Co říká Trusted Customer o Sastaticket.pk:

Good start. Needs improvement

The payment option is not online. I had to wait more than half an hour for the transaction at the office. If the transaction was online it would have be perfect. The agents online as well as in the...

Přečíst další

Shazil

Sastaticket.pk

9 years ago

Dear Mr. Sayani,

Thank you for taking time out to rate our service. Your kind and encouraging words for our customer support agents are much appreciated. We will be activating online payment option through HBL Cybersource by second week of April.

We hope you remember Sastaticket.pk for your future flight and hotel bookings.

Regards,

Team Sastaticket.pk

Trusted Customer

9 years ago

Co říká Trusted Customer o Sastaticket.pk:

Flight booking representative need to be more responsible and they must hav...

Flight booking representative need to be more responsible and they must have ownership skills and own their work. Thanks, Rizwan Baig brother of Tahseen Karim

Shazil

Sastaticket.pk

9 years ago

Dear Mr. Baig,

Thank you for taking time out for giving us feedback. We have reviewed your case and will be working on further improving our customer support training program.

We hope to have an opportunity to service you again

Regards,

Sastaticket.pk

Trusted Customer

9 years ago

Co říká Trusted Customer o Sastaticket.pk:

Purchase two return ticket from Kar to Lhr. Unfortunatly I book return dat...

Purchase two return ticket from Kar to Lhr. Unfortunatly I book return date 27th April instead of 27th March. On Correction you charge Rs.4,430 which is very unfair. It was first & bitter...

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Shazil

Sastaticket.pk

9 years ago

Dear Mr. Ahad,

Thank you for taking time out to rate our service. We have reviewed your case and unfortunately the additional payment you had to make was as per the airline policy. The additional Rs. 4,430 was an airline charge and not a Sastaticket.pk charge. Please feel free to reach out to support@sastaticket.pk if you would like further clarity on this.

We hope to have an opportunity to service you again

Regards,

Sastaticket.pk

Trusted Customer

9 years ago

Co říká Trusted Customer o Sastaticket.pk:

Respected Sir, Excellent Service Provided. Prompt Action taken to issue tic...

Respected Sir, Excellent Service Provided. Prompt Action taken to issue tickets. Best Regards Syed Sajjad Mehdi Jaafri

Shazil

Sastaticket.pk

9 years ago

Dear Mr. Jaafri,

Thank you for taking time out to rate our service. Your kind and encouraging words are much appreciated.

Regards,

Sastaticket.pk

Neobdržel/a jste pozvánku k recenzi?

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Sastaticket.pk

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?