Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Santa Claus Trips

Zobrazení všech 1,403 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

6 months ago

Recommendable service

Very efficient and helpful. Their representative Luna was amazing. She discussed all options with me and sent me information on many different options. She was pleasant and very knowledgeable. She...

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Mrs Douglas

Ověřeno Feefo

GBR

6 months ago

Co říká Mrs Douglas o Santa Claus Trips:

Friendly, informative and helpful customer service.

Friendly, informative and helpful customer service. Very happy with the booking process. Andrew was brilliant at answering all our questions.

Paula Hume

Santa Claus Trips

3 months ago

Dear Mrs Douglas, Thank you for sharing your positive feedback. We're delighted to hear that you found our customer service friendly, informative, and helpful. It's good to know that the booking process was a positive experience for you and that Andrew was able to fully answer any questions you had. Thank you for booking with Santa Claus Trips. Kind Regards Paula HumeLapland Sales Coordinator Santa Claus Trips

Důvěryhodný zákazník

Ověřeno Feefo

6 months ago

Santa Claus Trips

Brilliant customer service- everyone we spoke to was super helpful and friendly. There was so much information provided on what we could book and the price available. We wouldn’t hesitate to book...

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Paula Hume

Santa Claus Trips

3 months ago

Good Afternoon We are so pleased to hear about your positive experience with our team. It's good to hear that you found everyone helpful and friendly, and that the information provided was so useful. We truly appreciate your feedback and thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mr Smith

Ověřeno Feefo

6 months ago

Co říká Mr Smith o Santa Claus Trips:

Excellent service. Personable and detailed.

Paula Hume

Santa Claus Trips

3 months ago

Dear Mr Smith We are delighted to hear that you had a positive experience with our service and thank you for sharing your feedback. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Silvie

Ověřeno Feefo

CZE

6 months ago

Co říká Silvie o Santa Claus Trips:

Lapland

Great customer service - very smooth booking

Paula Hume

Santa Claus Trips

3 months ago

Dear Mrs Dudley We are delighted to hear about your positive experience with our team and the smooth booking process. Thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Bradley

Ověřeno Feefo

GBR

6 months ago

Co říká Mrs Bradley o Santa Claus Trips:

Knowledge and helpful staff member

Samantha was extremely knowledgeable and very helpful in all aspects of our communication. However I only give 4* as I had left voicemail/email previously for information which were not responded to...

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Mrs Somerside

Ověřeno Feefo

6 months ago

Co říká Mrs Somerside o Santa Claus Trips:

Jane was amazing helpful patient and not pushy

Paula Hume

Santa Claus Trips

3 months ago

Dear Mrs Somerside Thank you for taking the time to share your positive feedback. We are delighted to hear that Jane provided you with such an excellent experience. We appreciate you highlighting her helpfulness and patience and thank you for choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Hillier

Ověřeno Feefo

GBR

6 months ago

Co říká Mrs Hillier o Santa Claus Trips:

Excellent customer service

Excellent. Customer service from Jane was extremely helpful and her knowledge of the resort was an added bonus.

Důvěryhodný zákazník

Ověřeno Feefo

6 months ago

Santa Wren

I was given a lot of information at each stage of the booking. Stage 1 based on our basic needs. Stage 2 gave us 7 options leading to stage 3 answering our questions to stage 4 booking and stage 5 is...

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Paula Hume

Santa Claus Trips

3 months ago

Good Afternoon We are so glad to hear that you found the booking process clear and informative. It's wonderful to know that the stages, from understanding your needs to providing additional details, were helpful. We strive to make every step of your Santa Claus Trips break as smooth as possible. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Důvěryhodný zákazník

Ověřeno Feefo

6 months ago

Lapland - December 2026

I spoke to Louise a couple of times and found her very friendly and helpful. Nothing was too much trouble

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Santa Claus Trips

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?