Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Santa Claus Trips

Zobrazení všech 1,403 recenzí

Weatherall

Ověřeno Feefo

Plymouth

6 years ago

Co říká Weatherall o Santa Claus Trips:

Such a well organised , friendly and magical experience.

Very friendly, informative and made the whole process very easy.

Steph

Santa Claus Trips

6 years ago

Hi Carole, thank you for taking the time to review your recent experience. We aim to always make the trip selection and the booking process as easy as possible. I am delighted that your experience in resort was also great and will be sure to pass your feedback on to the operator. Kind Regards Steph Santa Claus Trips

Bates

Ověřeno Feefo

6 years ago

Co říká Bates o Santa Claus Trips:

Excellent service from beginning to end holiday of a lifetime with my daughter and her two sons we had loads of snow and everything I could have wished for especially the husky rides and visit to...

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Steph

Santa Claus Trips

6 years ago

Hi Anne, Thank you for your review. It is always great to hear that families had a holiday of a lifetime. We take great pleasure in assisting customers book their perfect trip. All the best Steph Santa Claus Trips

Jennings

Ověřeno Feefo

6 years ago

Co říká Jennings o Santa Claus Trips:

Fantastic day for all the family . It was great from start to end

We booked the trip in January . We had time to pay it off . We managed it all online . Any questions were answered swiftly . All in all for us 5 star

Steph

Santa Claus Trips

6 years ago

Hi Carol, thank you for your review. I am so pleased that not only did you have a fantastic trip with your family but the full booking process was 5* too. Thank you for booking with Santa Claus Trips Kind Regards Steph Santa Claus Trips

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Very easy to book

Very easy to book. The advisor came back very quickly and even found photos to help ease concerns I had.

Steph

Santa Claus Trips

6 years ago

Thank you for taking the time to complete a review. I am pleased to hear that your agent went the extra mile to make sure you were comfortable with what you were booking. Hopefully we can help you book another magical trip in the future. Kind Regards Steph Santa Claus Trips

Hammans

Ověřeno Feefo

6 years ago

Co říká Hammans o Santa Claus Trips:

Brian was very helpful and informative, he made the booking process easy and gave me all the details I needed

Steph

Santa Claus Trips

6 years ago

Hi Lauren, thank you for taking the time to complete a review. I am delighted to hear that Brian was so helpful throughout the booking process. However, it is disappointing to read that the resort staff for your trip were not so helpful. If you would like us to assist you in passing any feedback to the operator, please contact us directly. Kind Regards Steph Santa Claus Trips

Morris

Ověřeno Feefo

6 years ago

Co říká Morris o Santa Claus Trips:

Would not recommend this trip it was a complete disappointment.

Booking was easy getting details about the day was difficult. The trip was itself was a disappointment. Plane trip terrible arrived late and complete confusion with transfers to the site. The...

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Steph

Santa Claus Trips

6 years ago

Hi Mrs Bennett, Thank very much for taking the time to submit your feedback. I am sorry you found it difficult getting details of the day, our agents are more than happy to take the time to talk customers through all of the trips to ensure they book the right one for them. In terms of your feedback on the trip itself, I am disappointed to hear that it was not what you expected. As your travel agent, if you would like us to pass any feedback to the operator, please contact us directly and we will be more than happy to assist you with this. Kind Regards Steph Santa Claus Trips

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

The whole process from start to finish was totally professional. We had fantastic weather. All staff seemed determined to see that we enjoyed ourselves - which we did.

Steph

Santa Claus Trips

6 years ago

Thank you for completing an online review. The trips really are something special and I am delighted to hear you enjoyed the experience. Thank you for booking with Santa Claus Trips. Kind Regards Steph Santa Claus Trips

Noone

Ověřeno Feefo

6 years ago

Co říká Noone o Santa Claus Trips:

Spectacular

Staff were always on top of mail/ calls/ etc bith before and while we were out there. Incredible weekend, sis the expense!

Steph

Santa Claus Trips

6 years ago

Thank you for your 5* review. Our staff try and remain professional at all times and ensure that all customers are replied to in a timely manner. I am delighted that we managed to arrange you and your family a such an incredible experience. Kind Regards Steph Santa Claus Trips

Fielding

Ověřeno Feefo

6 years ago

Co říká Fielding o Santa Claus Trips:

Great experience

Enjoyed the whole experience from start to finish. Kids loved the animals and father Christmas. Grand daughters gloves were not a very good fit but the shop didn't have any which was a negative...

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Steph

Santa Claus Trips

6 years ago

Thank you for taking the time to complete a review. Our team take great pleasure in assisting families on finding their magical trip to Lapland. I hope you came back with lots of photographs and memories. Kind Regards Steph Santa Claus Trips

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Very helpful staff

Staff was very helpful when booking this trip....any questions I had they was happy to help.

Steph

Santa Claus Trips

6 years ago

Thank you very much for your recent review. I am pleased to hear that your agent was helpful throughout the booking process and that you experienced a wonderful trip in Lapland. Thank you for booking with Santa Claus Trips. Steph Santa Claus Trips

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Santa Claus Trips

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?