Recenze společnosti Santa Claus Trips

Thank you very much for your review, I am glad your agent Kaleigh was so pleasant throughout the whole process and managed to assist you in finding your perfect trip to Lapland. I will be sure to let he know you have sent in such a positive review. Kind Regards Steph Santa Claus Trips

Thank you very much for offering your feedback. It is disappointing to read that your trip was far from what you expected. I can see from your file that we did indeed respond to the email you sent within 48 hours to which we did not receive a reply and therefore assumed you had taken our advice and sought assistant from those on hand in resort. I can only apologise if this was not the case and as mentioned in the email, as your travel agent we are here to assist you with any issue you may wish to raise with the operator. Sincere apologies once again and please do not hesitate to contact us directly if we can help with anything. Kind Regards Steph Santa Claus Trips

Hi John, Many thanks for your review. I am delighted to hear Bethney was so helpful and I will be sure to let her see your kind words. It is great to hear that your family had such a wonderful trip in beautiful Saariselka. All the best Steph Santa Claus Trips

Hi Sue, Thank you for your review. I am glad to hear that you felt looked after right from the booking stage. Lapland trips really are something special and I am glad you had such a great time. Thank you for booking with us. Kind Regards Steph Santa Claus Trips

Thank you for completing a review, I am so pleased that you and your family had such a fantastic trip. Lapland trips really are something special. All the best Steph Santa Claus Trips

Thank you for your feedback. I am sorry to hear you were left disappointed by your meeting with Santa. Unfortunately a real beard is not something that all operators will guarantee. All feedback given will be passed to the operator. Many Thanks Steph Santa Claus Trips

Hi Mr Howell, Thank you for submitting a 5* review, I will be sure to let Morag know how helpful you found her. I am so pleased that you and your family had such an amazing trip. Thank you for booking through Santa Claus Trips. Kind Regards Steph Santa Claus Trips

Thank you very much for your review. We always aim to ensure the booking process is hassle free and I am glad this is the service you experienced. Kind Regards Steph Santa Claus Trips

Thank you for completing a review. I am delighted to hear that your experience with the Santa Claus Trips booking team was positive. We aim to ensure that all of our customers experience exceptional customer service. Kind Regards Steph Santa Claus Trips

Thank you for your review. We understand that it is important to our customers that the booking process is simple and easy and I am pleased to hear this is exactly how you found your experience of Santa Claus Trips. Thank you again for booking with us Kind Regards Steph Santa Claus Trips