Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Run4It Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/run4it | Feefo

Zobrazení všech 10,689 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 06/03/2018

Excellent service

Goods arrived to be collected at chosen store within the time frame stated. Needed to contact customer services, who replied to my email very promptly. Happy to order online again.

Kirsty

Run4It

7 years ago

Hi, thank you for your review. We are delighted to hear you will be ordering from us again. We look forward to dealing with you again in the future. Thanks, Kirsty - Online Customer Service Manager

Důvěryhodný zákazník

7 years ago

Datum nákupu: 19/02/2018

Fast and reliable!

Kirsty

Run4It

7 years ago

Hi, Glad to hear you are a happy customer! Thanks, Kirsty - Online Customer Service Manager

Recenze produktu

Jayne Gray

7 years ago

Datum nákupu: 17/02/2018

Co říká Jayne Gray o Run4It:

Staff in the shop are brilliant, friendly and knowledgeable. Only downside was I ordered on line for delivery to the shop and I was expecting an email like other online retailers to let me know my...

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Kirsty

Run4It

7 years ago

Hi Jayne, thank you for your feedback. I will be sure to pass your comments across to our store. I'm sorry you didn't receive an email confirming your order was available to collect. We were having technical issues with our automated emails during that time but this has now been fixed. Thanks, Kirsty - Online Customer Service Manager

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 18/02/2018

Fast delivery, good price and very comfortable trainers

Kirsty

Run4It

7 years ago

Hi, thank you for your review. We are so happy to hear that we delivered your trainers quickly and that you find them very comfortable. Happy running! Thanks, Kirsty - Online Customer Service Manager

Martin Stewart

7 years ago

Datum nákupu: 07/02/2018

Co říká Martin Stewart o Run4It:

Good service. Rubbish delivery

Service car on the website is fine. DPD are a terrible delivery company. Had to end up going to Halfords to collect. No option to leave with neighbour.

Kirsty

Run4It

7 years ago

Hi Martin, thank you for your feedback. I am sorry to hear that you had issues with our courier. In future please contact us either by email, phone, social media or the live chat facility on our website and we can deal with DPD on your behalf and ensure your parcel is delivered to you at the correct location. Sorry for the issues you have had. Thanks, Kirsty - Online Customer Service Manager.

Ngbpne

Bath

7 years ago

Datum nákupu: 06/02/2018

Co říká Ngbpne o Run4It:

Excellent price and service, recommended

Great! Excellent price and delivered the next day. Web site worked well, easy to select the right colour and size, quick checkout

Kirsty

Run4It

7 years ago

Hi, thank you for your review. I'm happy to hear you found our website easy to use and that you received your order the next day. Thanks, Kirsty - Online Customer Service Lead

Recenze produktu

ANGELA DONALD

Auchterarder

7 years ago

Datum nákupu: 06/02/2018

Co říká ANGELA DONALD o Run4It:

5 stars

Amazing customer service and follow up on my order. Very impressed. Will use again in future.

Kirsty

Run4It

7 years ago

Hi Angela, thank you for your review. I'm happy to hear you were impressed with our Customer Service. Looking forward to dealing with you again in the near future. Thanks, Kirsty - Online Customer Service Lead

Recenze produktu

Peter Gormley

Dingwall

7 years ago

Datum nákupu: 05/02/2018

Co říká Peter Gormley o Run4It:

Great store and god value

Great value shoes and excellent customer service in store in Inverness. Knowledgable, friendly and encouraging.

Kirsty

Run4It

7 years ago

Hi Peter, thank you for your wonderful review! We're delighted to hear you are happy with your shoes and your experience in our Inverness store. I've passed your comments onto the team, and we look forward to assisting you again in future. Thanks, Kirsty - Online Customer Service Lead.

Recenze produktu

Brian Gray

7 years ago

Datum nákupu: 05/02/2018

Co říká Brian Gray o Run4It:

Great product range, fed up of not being able to apply discounts codes

Annoying when you have a discount code that can’t be applied and no messages as to why not. Maybe not applicable on sale items, but I don’t know. Even more annoying when you get an email the day...

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Kirsty

Run4It

7 years ago

Hi Brian, thank you for your feedback. The discount code you were trying to use was not valid on sale items unfortunately. I'm sorry there was no message on the checkout page informing you of this, I have passed your comments across to our Website Team and this is definitely something we will look into. Thanks, Kirsty - Online Customer Service Lead

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Run4It

Inspiring people to improve their fitness, health and wellbeing through running. Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.

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0344 824 8180

57 Bothwell Street, Glasgow, Lanarkshire, G2 6TS, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Run4It

Brooks Adrenaline GTS 17 Stability Running Shoes - WomensVíce recenzí pro tento výrobek (20)Prohlédnout si stránku výrobkuLove this brand and love this price point!

Nathan Lock Running Laces - UnisexVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuEasy to replace tie laces and super quick to use. Great product

Brooks Juno Sports Bra - WomensVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuLove my Juno. Really comfortable and keeps me feeling secure. I wear it running cycling and Crossfit. This is my second and I will have another

Brooks Ghost 10 Neutral Running Shoes - MensVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuGreat product - a clear upgrade from the previous versions

Petzl Tikkina Head Torch - UnisexProhlédnout si stránku výrobkuWorked very well in low light and dark conditions. Very pleased with it versus the price.

Mizuno Wave Kien 3 GTX Trail Running Shoes - MensVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGood support, grip and fit. Goretex too - ideal in this weather. Very comfortable.

Brooks Glycerin 15 Neutral Running Shoes - MensVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuEven on my first outing with these running shoes they felt comfortable and saw a marked improvement in my pace over a 10km distance.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?